Planet Fitness — Attraction in Enid

I am writing this review out of deep concern, anger, and frustration regarding an incident involving a close friend of mine at the Enid, Oklahoma: Planet Fitness location.

My friend was subjected to repeated harassment by another member, and despite being brave and reporting the issue, the management failed to take any meaningful action to address the situation. This is completely unacceptable.

Sexual harassment is a serious issue that should never be tolerated, especially in a place that is supposed to be safe and inclusive for everyone. My friend went to the gym to focus on their health and well-being, not to be made to feel uncomfortable, disrespected, or unsafe. It’s incredibly disheartening to see that the gym’s management chose to ignore their responsibility to protect all members from such behavior.

Allowing harassment to go unpunished sends a message that this behavior is okay, which is simply not true. It creates an environment where people feel unsafe and unwelcome, which goes against the very purpose of a gym. Everyone deserves to work out in peace, without fear of being harassed or intimidated. I strongly urge the management to reconsider their policies and take immediate, decisive action to prevent this from happening again. Implement strict anti-harassment policies, provide proper training for staff, and ensure that all members know that harassment of any kind will not be tolerated and will result in serious consequences.

No one should have to endure what my friend did, and it’s time for management to take a stand and protect its members. Ignoring this issue will only harm the gym’s reputation and drive away loyal members who expect better. I sincerely hope that the management takes this review to heart and makes the necessary changes to create a safe and welcoming environment...

Bought a membership in October for my girlfriend, just noticed double billing - my bank account was used for someone else's membership also. After showing the double draft on my mobile banking and pointing out the overdraft fees they had caused, I was told bank statement printouts were needed to resolve this issue and pf will not cover the overdrafts or the charge from the bank printing out statements back to October.

I have presented the statements and now await resolution including my overdraft fees and statement print fees ($4 ea). . . we will see if/how pf will fix their "mistakes" .

It sure looks like someone behind the counter bought their buddy a membership on my dime but pf says " it was a glitch from a previous account that got 'melded' into this account creating 2 accounts drafting my bank, I sincerely hope I am the only one this has happened to and will remove this comment/up my rating if pf makes this right. If unresolved I will add to this comment.

See ya when it's done, I was told "by the end of next week"

So they have double billed me AGAIN, time to stop payment to pf I guess, can't trust them to cancel the "accident" account...

I love planet fitness. The employees at the Enid, Oklahoma location strive to make the customers feel comfortable and welcome. Anytime I walk into Planet Fitness after a bad day I am greeted with welcoming smiles and laughs. Rainee & her teammate are great assets to this location, they both radiate positive energy. Kale Brice sets this gym apart from every other gym in Enid, Oklahoma. He truly cares about every single person he comes in contact with and always gives you his best. I have never seen Kale without a smile on his face.

I workout 5 days a week and have memberships at 4 other gyms in Enid, Oklahoma. I have been coming to this location for over a year - and will continue coming to this gym solely for the employees, atmosphere and equipment.

Thank you to the entire Planet Fitness Enid staff for always...