EDIT 5-26-2025
I’m extremely disappointed with how I was treated at The Palace Theater during a recent magic show. I stepped out briefly to use the restroom—since the restrooms are located outside the theater—and when I tried to return just 5 minutes later, I was denied reentry because the show had already started.
What makes this situation unacceptable is that my two young children, a 4-year-old daughter and a 10-year-old son, were still inside the theater without me. I explained this to the staff, but they still refused to let me back in. As a parent, this was incredibly distressing. My children were left alone in a dark, unfamiliar environment while I stood outside helpless.
Policies are important, but so is common sense and compassion. This is a serious safety concern that needs to be addressed immediately. No parent should ever be separated from their children in this way over something so minor. I truly hope The Palace Theater reconsiders how they handle situations like this in the future.
2023 Great place! Really good...
Read moreFun place to watch shows! (At least during Fright Fest and sometimes...
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