I was so impressed with the service we received at Hollywood Feed. I never felt rushed while I got a depth of product knowledge and helpful information for transitioning my new rescue dog off former kennel rations. In particular, Kathy introduced us to great food options across the different price points and protein contents. One of the things I liked best was the fact that staff listened to our desires and concerns about the product content and absolutely did not try to push any one brand. In the end I chose a mid-range priced food that had the protein percentages and lack of grains that I preferred to use. I've never purchased with Hollywood Feed before and was surprised to learn that if the food (w/a proper transition time) didn't agree with my dog's tummy, a return was possible. They really won my heart when they explained that returned food wasn't thrown out, but donated to the local shelter. They wound up our visit with a small treat package for "Bear," since it was his first time in the store. I will be returning and I highly recommend...
Read moreToday was my 3rd visit and once again I am super impressed. Not only were the ladies friendly but knowledgeable and caring as well. My 8month old Presa Canario for some reason decided he doesn’t like his Origen food anymore. I went to HF to find a supplement to trick him into eating his super premium dog food since I cannot. Lol. Not only did they consult about Samson's current and past eating habits and content but made suggestions based on my desires directly. Instead of trying to sell me different types of food they gave Samson a goodie bag with not just samples but full sized variety of servings to try to find what he responds to.
That’s the service that you do NOT get at the other pet stores.
I tried one of the freeze dried pieces with his Origen about 15 mins ago and my 80# baby finally ate without hesitation.
I can’t thank you ladies enough for not only your time and patience but your sincere caring for my fur big baby.
Samson and I shall visit soon. We both...
Read moreFirst time in the store...after seeing numerous ads on TV. EXCELLENT STAFF (TIFFANY), Full and complete line of multiple products. Tiffany deserves a raise! The absolute best in knowledge and extremely helpful!! Please go and check this store out?! So, I went back into the store today and NATE AND SHARON assisted me in surprising my wife with some of their fantastic products. EVERYONE that we have encountered in this store ...we consider to be consummate PROFESSIONALS!! ABSOLUTELYthe most positive and pleasurable experience. CUSTOMERS FOR LIFE!!! I implore you to stop in, see their immaculate store and SUPPORT THIS...
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