United States Postal Service - Federal Way — Attraction in Federal Way

I usually make it to the post office several times a week because of my Poshmark business. I usually go to the one in Edgewood. And after today I remembered why I stopped going to the pacific highway post office. I was standing in line with five big boxes, the man asked me if he wanted me to just take them, I said no I needed to get them scanned and get a receipt. The last time I let them take my packages without scanning them I had missing items, that never ended up tracking. I finally got up to the window. It was closing time, so whoever the woman working the register at 4:55 on 04/03/20 was, called me over. She did not acknowledge me, or say hello, all she did was move the plastic with her stick so that I could put my boxes down. She scanned my boxes very quickly and gave me my receipt. I looked at it and told her they were only four boxes scanned on the receipt, she said you only gave me four boxes, I told her no. I gave you five boxes 2 brown 2 white and one floral package, she continued to argue with me , she pulled the four boxes back over and said there were only four. I told her once again there was a 5th and pointed at the floral package that was to the side of her behind her. She took it over and said “oh”. She grabbed my receipt and started checking the numbers and realized that she did in fact miss a package. She did not apologize or acknowledge that she made a mistake scan the fifth box and shoved the receipt back at me. This has happened to me several times where my packages have gone missing because they were never scanned in properly, the only reason why I caught the mistake today was because I finally started checking my receipts. So whoever is in charge of this post office needs to train their employees again, the way that they treat customers is not OK and if you did make a mistake at least have the decency...

Hi, this is regarding a package designated by your post office as DEAD MAIL. This is a request for help. Please note I am open to changing this review to 5 stars if you help, and 1 star if not. The tracking number is 9410808205497355624608. The whole address label of this package including tracking was covered with clear tape and affixed to a small flat rate priority mailing box. Since this package has been tracked all the way to the dead mail center, it must still have at least the tracking info still affixed to it. If the Post Office scans or enters the tracking into their computer it will show the to and from address of the package. Why hasn't that been done to return the package to sender or ship it to receiver? In the investigations of the "find my mail" case why hasn't the dead mail center been contacted to find the package with the tracking info? These seem like the most obvious steps to be taken to find the package and get it to the proper destination. Please find the package using the tracking info, and then forward it according to the address associated with the tracking in the Post Office's computer. Thank you...

Oh, yessssss!! it's gone on MANY times and whatevers happened with me has with others as well, and even worse!! The one tried practically picking a fight with me then was obvious who one of the culprits was as while talking to my apt office staff already had my mail in hand but just wanted to make a scene for me in front of them also to avoid accountability and then shoves it back to me (instead of just delivering it already!) Try GPS mailing trackers for one thing there are some other options too People or their live ins can have medical issues and require payments and such in the mail they need to be in prison for not delivering the mail THATS THE LAW!! Not all the usual excuses you get from them with their rudeness, again, that about accountability!! I literally never recall a problem with UPS but I'm not saying it never happens Anyhow, with one of the first situations my mail was held up for about a week and then finally the mail carrier then told me that it was just sitting out in an unusual place instead of being routed of all things 🤡 My friends and so many others have been well aware of issues with...