So, I've been going to this Dollar General in Florence, MS ever since it opened many many years ago. I've NEVER had any problems or issues until recently.
Lately I've had to deal with one of the sales associates who has a really bad attitude and is as unprofessional as she can possibly be, her name is Bryonna. She either has a serious problem with me or she has a problem with a certain type of customer, I have no idea. I do know that it's blatantly obvious!
I went shopping there April 16th. She had such a poor attitude that she wouldn't say one word to me when she came to the counter or as she's slamming my items fairly hard into the bags. Then after paying with my card I held my hand out for the receipt and she just slams in on the counter and started walking away, no "thank you", no "have a good day", nothing! At that point I had a few choice words for her about her horrible attitude and then left vowing to never go back.
I decided to go back tonight, May 14th, against my better judgment, and once AGAIN! she's ringing up my items with total disrespect and attitude. So as I'm going to pay, wondering what the total was as I was paying cash which is unusual. She then says to me with her aggressiveattitude, "there's your total!" pointing at the little digital display that I didn't realize was there. This time, I didn't say a word, and as the next customer walks up she smiles and greets him with, "hello, how are you?" and that let me know, she just has it out for me or for certain customers for whatever reason.
I plan on calling the Dollar General Corporate office tomorrow along with her store manager. I've been in retail management for over 30 years, and there is NO WAY someone with an attitude and her level of disrespect would ever work under me or under one of my store managers. This young lady has absolutely no business working at this store unless it's to stock shelves only! This type of behavior wouldn't be tolerated in most retail businesses, I don't understand how she still has a job there, I can't possibly be the only person she's disrespectful to.
My recommendation is not to shop there if she's working the counter, there's no telling what type of unprofessional behavior she displays to...
Read moreStore staff and checkout staff were very pleasant and professional. The store is just very crowded and bombarded with displays in the aisles, and merchandise stock carts at the end if every end cap. It is very hard to navigate even their small buggies in this store. Store needs expansion, or less home and seasonal section to make room for all of the aisle and end cap obstructions. I will be back, but only for the great sales that I want to take part of...not everyday or regular...
Read moreThey were out of my dollar toothpaste 😆 you can buy many other items at Dollar General at all locations all your household cleaning supplies they also have additional flatware for events or parties paper plates by the Dozen and much much more. They also have a variety of Frozen goods and now which I was very surprised but very pleased. This company carries all beverages. It is your One-Stop and shop if you're in a hurry and do not have time for your local...
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