
Good gym over all with good equipment selection, but has correctable some issues.
They could do a better job keeping the equipment maintained. The bikes are all missing parts and the seats are ripping. The dip machine has grab bar covers missing entirely. Some of the treadmills aren't set up right so they wobble while you're running. And these issues have been ongoing for a few months now.
The locker rooms are bathrooms are kept at an acceptably clean level, but the showers are in bad shape to say the least. One stall doesn't drain and water pools, another the shower head looks like it's from the 50s and barely works, and yet another the options are, in order, "off, scalding, off, cold" because the valve in the shower knob is broken. The little shelfs in the showers to hold your soaps are all broken as well.
Even worse, the showers are not cleaner regularly. There were two strands of hair stuck to the wall in one of the stalls, and I didn't say anything intentionally to see how long they would be there. Answer is well over a month. Even without customer complaints, showers should be scubbed daily. Like common.
Last complaint is the lack of fans near the cardio equipment. I know everyone is different, but personally I like having a fan on me when I run, but there isn't even a ceiling fan over the cardio equipment, so while you're running on the treadmill or biking or whatever cardio you choose, the air around you is completely void of any movement. For me, its rather uncomfortable. I wish they would either add small individual fans to the equipment or put in a ceiling fan to have some movement.
That bring said, still the best gym overall in fort wayne. That can easily change if they don't start to keep thier equipment maintained though. For 40$ a month the issues mentioned previously should not be...
Ā Ā Ā Read moreJust go to Anytime fitness for etter service, cheaper rates, and better equipment.
I had 3 workouts in about 14 days and paid $130 bucks. The staff did a poor job explaining how cancelation processes work and how long id have without penalties. I signed a digital pad without ever seeing a contract and was billed for 1 months th plus a sign up fee and was told I'd have 7 days to decide. The contract however, said I have 72 hours. I took my time and decided this wasn't the right gym for me. I went in to cancel wand was told I cannot cancel because I need to meet with the manager or assistant manager and it required my ID (None of which was true).
I decided this wasn't the place for .e because the parking lot is crowded and hard to find a space, the gym is also crowded as a result so its difficult to get a focused workout in without interruption or having to wait in line. Most of the equipment is old and the benches are hard and cracked.
After 3 attempts to meet a manager at 3 different times of the day I was told their manager makes his own hours and the assistant is out by 2.
I cant even find a parking spot in their crowded lot and now, after having a membership for less than 2 weeks I was forced to pay for an additional month because I didn't cancel in my...
Ā Ā Ā Read moreIt was overall better when it was still owned by max fitness.
The pros: They made some cosmetic upgrades. Employees and owners were always pretty friendly as a plus. As a veteran I aslo appreciate they gave military discount and are veteran owned.
Cons: ISG has not taken the best care of their equipment and some of it is definitely beat up. I could tell over the last year cardio equipment was definetly starting to fall apart, seemed every treadmill would clunk or the bikes would be missing a chunk out of the seat. Seem to place en emphasis on all weight lifting equipment for body builders and the demographic definitely shifted as well to body builders who were less than courteous with the equipment and hogging machines and weights. Locker rooms were semi clean, but showers weren't very clean and would back up. The entire locker room always wreaked of sweat. We ended up switching to OPS Fitness and while we pay more it's a substantially better experience with better facilities...
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