Montgomery Street Antique Mall — Attraction in Fort Worth

This place is next to my house and I’ve always wanted to go in. I went in with my 6 year old daughter and service dog to walk around. They have tons and tons of great things in there and it will take a long time to go through the giant place. I was asked at the door to wear a mask, but with my service dog, I am exempt from the mask mandates. They did not make my 6 year old wear one because of the same mandates, and have a sign on the door acknowledging people under 10. I was stopped again later and questioned about the lack of mask, to which I explained again about my service dog and medical condition that exempts me from the mask mandate by law. Finally, a manager came out and asked me to wear a mask, to which I responded, “the same mandate that you follow about children under 10, applies to me as well. My service dog is clearly marked and I will show you her papers”. I was told that they would not honor that and embarrassingly asked me and my daughter to leave. While leaving another man made a rude comment in front of my daughter to me, and the staff allowed it. This business is free to run itself however it wants, and I understand these are hard times. However, the lack of professionalism and knowledge available to the staff was disappointing and somewhat humiliating. They have a giant place with wonderful things in there, but we will not be back under any circumstances. Most will not have my issues, and I understand that it is a rare situation. I believe how you treat one person, is how you would treat any person and they had no problem with humiliating myself and my daughter while allowing another man to speak aggressively and disrespectfully while we were walking out. The management never yelled or raised their voice to me. I told them that if they were going to try and require me to wear a mask, that I would just have to leave, so we did. I would recommend educating them on current Covid policies and enforcement of all of them or none, not just cherry-picking the...

This is a very disappointing place to shop and eat If you are a minority i.e . Hispanic, african american , or asian You will be followed by the white staff You will be stared at and made to feel unwelcome Sad in this day to be treated by racial profiling The mall itself is badly airconditioned Most of the mall is filled with new items and garage sale items Which takes away from the idea of ANTIQUES the staff are rude and lazy Most just standing around chatting among themselves And honestly so poorly dressed and unkept Not at all professional Very disappointing Bathrooms smell like open sewage And most facilitys are broken or taped over Really disgusting ! Me and my freinds wanted to eat in the cafe but were refused service at 20 minutes before closing of the cafe !!!!!! We complained to the manager who had no excuse for this She was very old and onviously unable to walk Not sure why they would have someone who is to ill to really help We were offered one free lunch even though there were 3 of us We declined that sad mess We will never return Be for warned If you are a minority you will be scrutinized And followed This place is...

The tea room is actually awesome, the food is very good. Fun to browse around, the place is huge. But I have a huge problem with the staff, at least the front desk. Last time my husband and I went, we were asking them about a piece of furniture for our house, they knew we were together. We told them we’d think about it but we’re going to check out separately (the reason for this being my husband was buying me something he didn’t want me to see for Valentine’s Day) The lady ringing him up, very loudly, said “this is so cute! Do you have someone special to give it to?” My husband was confused because like I said, we were just talking to them about our home, he answers by saying, “yeahhh, she’s right behind me???” After that she continues to ask him multiple questions about his tattoos and then notices he is also buying a vintage playboy. Another female worker comes over and OPENS the plastic on the magazine and both the girls start looking through it with my husband and asking him questions about it and trying to show him pics, etc.

So inappropriate!!!! I’m not a jealous person and don’t know if they were trying to flirt with him or what, the whole situation was completely disrespectful of me and awkward for both my...