Tranquility Spa Massage — Attraction in Four Corners States

We booked a 4 PM couples massage for our anniversary—confirmed by phone and text over 24 hours in advance. We chose this place because it’s near our favorite restaurant and planned everything carefully: babysitter, nap schedules, the whole deal.

When we arrived, they told us there was no room available for a true couples massage. Our only option? Wait 30 minutes and do it in separate rooms. When I reminded them I had specifically booked a couples massage, the receptionist said, “Not all couples massages are in the same room.” That’s a wild take.

To make it worse, a steady stream of sketchy guys were handing over cash and being taken to the back without a word. The place felt more Craigslist “special” than relaxing spa.

No apology, no solution—just a ruined anniversary.

Avoid this place if you’re planning something special. If you’re looking for… something else, well, this...

I have been getting massages for years. This is one of the best I have ever had. It is definitely different than other massages you might get at another facility. The techniques these use are unique but so amazing. They don’t use the same draping techniques with the blankets like other places, so if you’re modest you may want to ask for more coverage. It’s a small blanket. Lol. But for me I was ok with that. After the massage, I felt refreshed and so relaxed. The decor and feel is great as soon as you walk in the door. The staff was courteous and professional. I got a couples massage with my girlfriend and we both felt very comfortable and we both were very satisfied with the service. The table shower was very nice after the massage. It’s nice to go home not...

I called and made a 12:00p appointment for a 90 min massage. When I arrived I waited in the lobby for several minutes when finally a lady came walking up from the back. I told her I was there for my 1200 appointment and she said they were busy and had no availability. She kept repeating; "So sorry, we so busy". And asked me to come later.

I had taken time off work to go in for this. Very unprofessional, and really aggravating. Basically, they will give you a time to come in, but if any walk-ins happen to come in, they will take them back and either make you wait, or send you home and tell you to come back later. This place is really unprofessional. I'm surprised they...