King Spa Massage — Attraction in Frisco

It’s sad I have to give a 1 Star but here is why. I purchased a Groupon for a 70 minute full body massage for $45. Called to set up my appointment and requested a female masseuse. He told me come on in we take care of you. I drive from 20 minutes away and upon arrival, I was told only males take the Groupon not females. I explained, no where in the verbiage for the Groupon does it state males only. The manager I spoke with already knew I requested a female so why wait till I show to tell me otherwise. Now they are saying a Groupon can only be used for male masseuse. They told me if I cancel the Groupon and get a refund they they would only charge me $15 more plus the Groupon fee of $45 for a female. 70 minute massage is $60 already basically anywhere you go. If I wanted that I would have not paid $45 for the Groupon, I would of just paid full price. I paid $45 for 70 minute w/ no stipulation but to call first and make an appointment, which I did. I should not have to be forced to feel uncomfortable during my massage, because males supposedly only take the Groupons. That needs to be added in the Groupon if that is the case. This is the worst place ever. Not to mention they used the name King Spa to make people thing it is The King Spa and Sauna place. Noticed many people complaining about...

So I called king spa regarding a Groupon I found and availability for the weekend for my husband and I to get a couples massage. The guy said he will not honor the Groupon and to pay him directly instead. So I did and he took the payment immediately. My husband and I walked in. The room looked like a red light room with a solar flare. No ambiance whatsoever, no complimentary offering of water or hot stones when we asked specifically for a hot stone massage since it is “custom” after all. The staff was unprofessional and was laughing and joking in their native language which does not ease any kind of tension or stress we are having. 90% of the massage was then using their elbows and forearms. They barely used their hands. On top of that I paid for a 70 minute massage and they only did the massage for 60 minutes. We left out of there in more pain than what we came with. We are so sore and so disappointed. Extremely unsanitary, unprofessional, money hungry people running this business. I wish I could have my time back rather the money. Will not ever...

Where do i begin with this review? I called the spa and told them i had found a 70 minute voucher on groupon, and the lady told me to cancel it and come in and pay cash. 1st red flag. The massage for me went well. The guy seemed to know what he was doing. It didn't go so well for my husband. He told me that the lady jumped on his back and pushed her elbow so far into it that he was about to scream. He was in so much pain that we couldn't even finish the sauna. Even though his back felt like it was broken, we still tipped the lady. After i tipped her, she asked for more...i tipped her for a second time and she asked for more. Now i have given her 3 tips and she's still unhappy and we were very uncomfortable. I will not EVER go back there. Save yourself a 30 minute drive. There are better quality spas in Dallas and the...