Port of Galveston South Lot Cruise Parking Lot — Attraction in Galveston

Recently sailed on RCCL's Allure of the Seas and parked in the South lot. I wanted to commend Michael Dang, Operations Manager, for the Parking and Ground Transportation Depts., as he went above and beyond helping me w the call of duty in taking the time to answer questions concerning the parking fees, the location and other parking-related issues. He is a total asset to the Port of Galveston and I give him a thumbs up and 5 stars for his kind assistance, interest in helping me and fantastic follow up communication skills. Thank you, Michael. I can always depend on you to come through with whatever request I make. You are much...

Myself and three other young girlies got off our cruise and were ready to drive 5 hours back home when we found out that our car battery was dead…. in the pouring rain. Steven Franklin with the shuttle parking team graciously helped us attempt to jump the battery, but we realized the battery was totally dead. We were able to run by O’Reilly’s, grab a battery, and Steven swapped our batteries for us while still performing his actual job duties assisting other cruisers. Steven went WAY above and beyond to help us when he did not have to. We are so grateful for the help we received from Steven (shuttle services and...

Paid over $100 for parking so be aware. The shuttles to and from your car were included. Mariner of the Seas is by far the best Royal Caribbean cruise we have been on! I just didn’t like how they kept locking us out of our sea pass card for having outstanding balances. This made us have to stop what we were doing and go all the way to guest services and wait in line to be helped just to give them my card to pay for the charges. Our other Royal Caribbean cruises would just give us a huge bill at the end of the trip and then we would just pay it. So I thought that was kind...