My partner ordered a fridge here and got it delivered to our apartment. Mind you, we wanted a BRAND new fridge and what does it mean to buy brand new? NO damages, NO knicks and crannies PERFECT condition. My partner asked if there are damages, and the person he was texting stated there were dents. Obviously no who wants to buy anything brand new with flaws in it! So he said there was another one with NO damages of the same type of fridge in stock
Upon arrival, the 3 people who delivered were ABSOLUTELY amazing and we tipped them.
Once delivered, we found out there was a dent on the left side of the fridge and the owner had the audacity to say that he didn’t even check (and said to us there are no damages on this one. Don’t LIE and say you checked when you DID NOT) and had the audacity to say “when you push it in you can’t even see it” REALLY??? So you’re telling me when you buy something brand new you’re okay with it having flaws??? We hoped he would compensate us for the dent but nope. Which is pretty frustrating. Also, he stated that delivery will be at its point of destination, and my partner stated we are on the second floor then he added another fee. Yes they have good reviews, but we had a bad experience with the person helping us...
Read moreI bought my refrigerator there. When they delivered it, the rear panel was missing which is something I couldn't have noticed but I think they should have mentioned. Also one of the rear wheels was missing. A few months later I noticed there were cracks on the inside walls and on the bottom. I called Frigidaire and they sent me a number fir the store to call them and the store could get their money back from Frigidaire and refund me. Every time I called they said the person I needed to talk to was not there. Once, someone called me and said they were going to come to my house and take the tagoff my refrigerator to send to Frigidaire. I said ok just so I would get to at least speak with someone. (I knew they were just going to send the tag and get their money from Frigidaire and never reimburse me) but they never came anyways. I will never buy from them again. I tell everyone I know not to go there. Two years later the refrigerator is now leaking from the bottom. Worst experience ever with...
Read moreAnyone in need of quality appliances and exceptional service, I highly recommend going to Appliance & TV Outlet first.
I went in search of an island hood for my kitchen, and I couldn't be happier with the experience. From start to finish, it was smooth, efficient, and enjoyable.
Entering the store, I was pleasantly surprised by the wide selection of appliances available in general. It didn't take long for me to find exactly what I was looking for with a little help, and even better, it was offered at a reasonable price that fit well within my budget.
What stood out was the customer service. The staff were incredibly friendly, knowledgeable, and helpful. They answered all of my questions and went above and beyond by assisting me with loading the island hood into my car!
Overall, my visit to Appliance and TV Outlet was a great retail experiences, just genuine assistance and a pleasant atmosphere. I left feeling excited about my purchase and wanting to come back to pick out my...
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