-â I paid 79.95 for tune up on my sewing machine, took it home and in the process of threading it, I noticed the eye of the needle was not matched up to the threader and not picking up the thread from the bobbin. Still under 90 day warranty, I took it back to only be told that one or several of the six gears may be broken/jammed and it would cost 14.99 each gear repair or 36.00 to open it up for an evaluation. I explaining my reasons for bring it in the 2nd time when he rudely cut me off. I asked how he didnt see the problem with the gears during the tune up when he became defensive. I had him discontinue all repairs. I am a new sewer with machines (I can sew very well by hand) This was a new sewing machine I used only one time and a gift from my daughter and her husband. Very disheartening. For that price, I may as well buy myself a...
   Read moreMarvin the Owner is Very Friendly, Attentive, Knowledgeable & Helpful. Did my Warranty & is "NOT" Pushy on UP Selling? I also Bought a better/Upgraded version of the Vacuum because it was the Holidays & Need a Vacuum that Day. So Marvin Gave Me a Great Deal on that Vacuum. Just below my budget with his Warranty of a Great Business Man & Manufacturers warranty of 2 Years. But I know if I have any Issues he will Probably resolve them with no problems. It is also a Small Business with His Dad Having a Second Location in Whittier, CA if dad is anything like Marvin he is probably as great to deal with...
   Read moreHorrible experience! I should have listened to my gut after reading the reviews! They âservicedâ my sewing machine. Soon after, my embroidery stopped working (not their fault) so I took it back in. In the process of determining the problem, they lost the attachments to my machine. They agreed to replace them... but they replaced them with the wrong parts (I even gave them a printout of the correct parts). I then took my machine to a reputable dealer and found out my machine was never opened up or cleaned at Budget! They just took my money, lost my parts and wasted my time. I definitely...
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