I own a computer, I have very little knowledge about them, I have referred to myself as a tecnotard on more than one occasion. Yes that is a word I made up, it means I have no knowledge of anything in modern technology. I rely on people who know a lot more about the working of a computer than my self to keep mine going. I realize there are some things as a owner I am responsible for. But that does not mean I do them. I brought my computer to you to repair due to several issues I eas having. You sent me home several times saying it was fixed. Each time it would work for awhile and then fail again. Also each you would help me put it in the carrying bag I was using due to my inability to carry it in my arms and usually each tine it would get turned upside down and shook up abit. I bring this to your attention because after I gave up on you being able to fix it I first sent off for a new computer (Which I sent back costing me a $30. restock fee) and allowed a friend of my daughters to have a look at it. When he opened it we found it so dirty inside that the computer was over heating. So each time you would help me put it in the bag ang shake up the dirt it would work for a bit then the dirt would build up again and overheat. A $10. can of air and a lesson to me to clean it occasionally did the trick. I have been using it since with out one problem. I found it hard to believe you (AS THE REPAIR PERSON) never popped the case and looked inside. No one in this family or any one else I know will ever use your...
Read moreRob helped me build a custom PC as well as helped with a very out of the ordinary issue with my laptop. My laptop needed the battery reset and re installed and he was able to identify that and fix it very quickly.
For the custom PC build I provided specs from programs I would be using and he was able to source parts to meet my needs as well as assemble. We had gotten a couple bad parts throughout the process and he was able to get them replaced. One of the two drives I needed for storage was delayed as well and Rob was kind enough to get the PC working and make a house visit to install the new drive so I could have the machine earlier.
Overall it was a great experience and the PC has worked exactly as well as I hoped. Rob really knows his stuff and I couldn't be happier with the purchase or...
Read moreThis is the only computer repair shop in Grand Junction that I will go to. I looked around town and everyone in town wanted $85 to even look at my computer. When discussing the problem with these shops, I was told it was bad ram or a broken motherboard that would cost over $200 to fix. 1 Stop Computer Shop is kind enough to offer free diagnostics. They took a look at my computer and found that it was none of these issues, the issues was with something that was being plugged into my computer. They took the time to explain to me what they think the problem was and the next best steps. 1 Stop Computer Shop focuses on finding solutions for their customers, not on getting people to purchase computer repairs. If you need computer repairs, this is the...
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