Geek Squad — Attraction in Greenville

Tried to swindle me out of money when the computer I was sold crashed for no reason, went through a week long process of another one getting to the store, just for them to tell me the order was canceled the day before I got there. No extra steps to help me leave with the computer I paid for more than a month ago. Told me I had to buy the computer (there’s only 1 in stock, the 1 I ordered) again because of the cancellation. I can’t believe you can spend a thousand dollars somewhere and be treated like an...

Geek Squad has got to be one of the worst businesses when it comes to customer service. They promise you the world at a very high price and do not deliver. I had an entire new home theater system installed on 11/18/17 and it still does not work right. I have made multiple calls to managers, etc and no response. I am going to contact Best Buy corporate and BBB so hopefully no one will have to experience what I have had to deal with. Never ever again...

New computer just bought 7 days ago locked they got it open lost all my files told me No we won’t lose the files after reset wrong they did and have returned my call left a message last night 08/04/2025 Im done with Best Buy and the geeks are worthless only gave one star so I could post my comment I wouldn’t give...