Fuji Japan Steakhouse & Sushi — Restaurant in Greenville

Low rating is for this one bad SERVICE experience. Food is almost always great. I eat at Fuji Japan all the time, good hibachi entrees and sushi is almost always really good as well. Food wise, it gets 4 stars. Last night my friend and I went for dinner and tried to use the $5 off 2 dinner entrees coupon from the ($25) Attractions Coupon Book. Fuji Japan manager wouldn't accept the coupon because we also ordered sushi (with the 2 hibachi entrees). No where in the coupon rules does it say that you can ONLY order the 2 dinner entrees. It simply states "$5 off purchase of 2 Dinner Entrees at Regular Menu Price. Fine Dining Only."...this frustrates the mess out of me because even in the past when trying to use the print off coupons on the Fuji Japan website, I've had problems with them accepting them. It's always something. If they don't want people using coupons, they need to stop putting coupons out. Fuji Japan was one of my favorite restaurants, but this shady stuff about coupon usage has to stop. We even asked to split the bill, so my friend could buy the sushi separate and I could use the coupon on the 2 dinner entrees and the manager came over and said we couldn't split the bill because we didn't ask to before we ordered. We have split the bill many times before while there, so I guess having a coupon makes them change their rules, how convenient (for them). Really ticks me off. You would think they would honor the $5 off coupon because we got $10 worth of sushi (extra than what we usually spend there). Most places put coupons out for that reason alone! To get you in there and get you to buy more, but nooooo not Fuji Japan, they won't honor your coupon if you spend more than the $20-ish (for two dinner entrees), how crazy is that? So...the point is, I spent $34 for myself and my friend & they wouldn't even honor the $5 off coupon from the Attractions Book (that...

This used to be my favorite restaurant in Greenville, but it is just awful now. I tried it once a few weeks ago for the first time in while and I was served rotten octopus and told "it was frozen, it couldn't be bad"................I'm a fisheries biologist, please don't say such inane things when the most difficult part of your existence is your commute back to your Hooker Road shanty. The hibachi food I was served was overcooked and the vegetables were old and had obviously sat in a hot window for a long time and had just turned to flavorless mush. The waitress "graciously" offered to comp my sushi, GEE THANKS. To be honest though, she was fairly nice, just incompetent. The juxtaposition of food, atmosphere, and the 8 different people parked in the fire lane, left a sour taste in my mouth.

I went back just today to see how much of a fluke it was, it was no fluke. The sushi I ordered was somewhat reversed this time, the octopus was so horrendously overcooked that I doubt there was anything of caloric value left in the leather like octopus to even have the potential to spoil. The rainbow roll I got was half acceptable and half old and dried out, although, not spoiled! Hooray! The hibachi food I was served was marginal at best, same mush vegetables with decent rice and mildly overcooked meat.

If you value your intestinal tract and are easily thrown off your daily game by having a fire hose like torrent of diarrhea spew forth from your anus,...

I came here on a weekday and ordered a teriyaki chicken lunch special. You order at the counter, receive a number if you are dining in, and then they bring your food to you. My sister got the teriyaki chicken soba dish. We asked for two cups for water. We were given the food. This experience was somewhat lackluster to me. There seems to be no difference in the dining in vs. taking out experience because you get served the food in styrofoam and have to use the plastic utensils anyway. I understand that it saves on costs to serve in this way, but it can feel wasteful. We were also charged for the cups for ice water, which I had not really experienced a lot. With the other signs around the restaurant saying how much an extra sauce is (being 23 or some cents), I felt that this place really likes to nickel and dime things. This is not what I am used to, but I can understand the reasoning behind it. The food itself was plentiful in portion, but in flavor, it was average. The chicken comes cooked and drizzled with sauce, instead of being tossed or marinated in it. The vegetables seemed like they were steamed out of a bag and not fresh. The rice was very flavorless. I felt that I could make this meal at home, but better, and I have before. I wanted to give this place a chance, though. The people who were working were very nice. I do not think I would come back here, but I am glad to...