My family and I have always enjoyed going to wunderland and enjoying the games, movies and activities. Sadly we choose the Gresham location for my sons birthday today, though the facility and most of the staff we encountered were lovely it was tarnished by the manager Russ. As I politely waited for my kids to finish their game of laser tag I noticed Russ playing a racing game near the exit of the laser tag game. Russ abruptly yelled across the gaming room to an employee standing with her coworkers by the VR area. He continued to yell at her from across the game room asking if she had a walkie talkie and why she wasn’t using it…. At this point the other employees scattered and she was left to his wrath. Once he finally decided to walk over to the employee you could still hear him degrading her, while getting in her face and obviously making her uncomfortable. I felt the need to take action as the situation had lasted long enough (approximately 10 min) so I asked another employee where the manager was, as at that point I did not realize he was the manager. The employee ended up asking Russ who I could contact above him at which point Russ got in my face and asked why? I stated that I did not feel as though the actions taking place were appropriate in a place where minors are at play. To which he said “oh you mean me correcting employees for not using this (as he held up the walkie talkie)” . I politely said I would just plan to call them tomorrow… he then asked if I wanted the number to which I said no thank you I can find it online. At that point he was degrading me and treating me poorly and I did not want to further the conversation with my kids around. As I attempted to take my kids to the prize counter and leave he insisted that he give me the number and his name and walked to the table with me and wrote the information down. At that point I took the information he wrote, and hurried my kids through the prize line to get out of there. I am disappointed that this man is a manager in an establishment based in minor entertainment where a majority of the employees are minors or young adults. This is not leadership and it puts families in an environment that does not feel safe. Additionally it is frustrating to take my child for a birthday celebration and drop well over $100 and be treated so poorly and to watch an employee be so belittled in front of the whole game room.