Intelligent Computer & Cellular Repair — Attraction in Hackensack

I rated this place 5 stars so that google would not hide it. This place is actually minus 5, The technician that worked on my notebook has absolutely no knowledge of computers. He should find work scrubbing toilets. I told him the version of windows I wanted him to put on my notebook and I wanted him to fix my recovery drive so that it would display properly.. He took 6 hours for a 2 hour job. When I got the notebook back the wrong version of windows was loaded and windows software and office software was in Spanish. I am American and I speak the language of the USA that is English. So I contacted him and he said to return tomorrow. So I returned in morning he took the notebook and he said to return in 5 and half hours... So returned and he was closed for lunch, I waited half hour and he returned and gave me my notebook back, He booted it and screen was in English, When I got home I booted my notebook and same problem but this time some screens still remained in Spanish and another in English, any user added would be reflected in Spanish. Plus the malware software was a free sample one and kept on asking for money. It was supposed be included with service. He never put the right version of windows software on, He gave me back the notebook still with incorrect windows version. I put my data restore disk in and all folders changed to shortcuts. after running my legal virus software (McAfee) the software alerted me that I had 2 Trojan viruses and a shortcut virus. When I brought the notebook in to be serviced, I am absolutely sure that the notebook had no viruses. These viruses came from his software that he put on my notebook. If you don't want messed up software and viruses on your computer, Then please stay far away from this place as possible. Otherwise if you go there computer will be...

I went to that store for a screen change to my iPhone 8 Plus cell phone, I paid more than $ 80 and the next day the screen began to flash on its right side, when I was able to return 15 days later, the man who had changed it to me He said that I had lost the warranty because more than 15 days had passed, I told him that I had put on a poor quality screen and he told me that my option was to pay him $ 35 for the screen and his work would be “free”, I left the store and when My husband came in and spoke with him, the guy agreed to change it at no additional cost, the point is that if I had not had a man by my side because I was a woman, he would not be responsible for the poor quality product they use or I would have had to pay for the new one screen, that is obviously a type of discrimination. additionally, on one edge of the cell phone it was stuck, I don't think the change was good for me. Second part: First, you never told me that I had only two weeks of warranty and I am not supposed to know that information, you are in the duty of informing the client of the warranty time of your service and products, second, the screen had nothing broken, it was the screen protector, tell things as they are, and third, if you had decided to replace the screen without having my husband come into the store to talk to you, I would believe you did it because you care about customers, but it was...

The truth from my perspective of the repair shop is , The 2 gentlemen who work at the store are experienced computer workers. They welcome their customers in a decent way. However , welcoming a customer doesn't always end up satisfying the customer's expectation. My laptop was "repaired" as told by the computer repairing employee. After a month and a few weeks , as I received my laptop , I found out the laptop looked completely new. Not that , that was disappointing. The disappointment was due to time and unnoticed information. I had given the store a month and 2 weeks of patience and understanding their "given information" during that time. This store is completely satisfying for those that bring regular repairing problems. I appreciate the new laptop , however if you as a customer knows what's wrong after their given free diagnosis check on your electronic device. Think and see ways for your clear and...