El Alazan Bar Restaurant — Restaurant in Hackensack

Food was ok… I ordered chicken enchiladas with flag sauce. They came out with just a little bit of red sauce on the inside, which tasted more like just tomatoes sauce. No green sauce on them at all. Not spicy at all which for a Mexican dish I was expecting to have at least a little spice. The horchata drink was good. Service was slow. The restaurant was staffed with only 2 servers and no bartender on a Friday night. So on top of serving food they were making all of the drinks- Slowing service further. We ordered a piña colada but never got it. When you order water they give you bottled water. When we asked the server for just a regular glass of water she said they didn’t have any. Felt like they do this just so they can charge you for one more thing. It took forever to get our check. Finally, when we did get our check, there was a mysterious 3% convenience fee on the total bill. We ordered to go churros. Not sure if that’s why they charged this. The menu also said that any check above $100 you were to be automatically charged 18% tip. Also said “Large party” a 22% gratuity automatic tip would be added to total bill. Didn’t specify how many people were considered a large party. Personally wouldn’t rave about this restaurant...

The restaurant opens at 12. I placed a lunch order at 12:05. I arrive to the restaurant at 12:30 but the doors were locked and the lights were off. I called the restaurant and told them I placed an order and I’m there to pick it up. The lady comes out and opens the door and tells me she has no record of an order despite me having a confirmation email and the transaction already pending in my account. They prepared the order after seeing my confirmation email even though the order should’ve already been ready. Half an hour later, I get my food with a MOUSE TRAP stuck to the bag. She grabbed the bag back to get me a different one as I was watching from the bar and see her just peel the trap off. She came back with the same back and handed it to me. An absolutely horrible experience. I knew the food would be bad and left. When I opened the food everything was poorly prepared. Soggy mozzarella stick instead of mini tacos. The chicken in the flautas smelled old and the quesadillas seemed like they were made with sandwich cheese. The money I paid went straight to the...

We came here on a weekday afternoon. Atmosphere is great with music and space between the tables. We had the Cocoloko margarita 🍹, one frozen and one on the rocks. Great presentation, salt on the rim, coconut shavings, and a mini Malibu. For entrees 🌮 we had one steak enchilada and one chicken enchilada with avocado and rice and beans. My husband really appreciated the choice of sauces that they brought to the table (mild, medium, and hot). Dessert was caramel churros with vanilla and chocolate ice cream and a side of hot fudge 🍨. Everything was ABSOLUTELY DELICIOUS! The servers were very sweet, friendly, and attentive. We go to alot of Mexican restaurants (it's our favorite for day dates and date nights), I don't always review, especially if the review won't be great. With that said, El Alazan is our new favorite place ❤️. We will be back to check out evening Happy Hour specials 🍹(they have specials everyday throughout the day). This is a great spot worth your time...