Took my five year old and my grandmother today for a event held at the museum. After paying to get in and being there for a few mins my son wanted to take a picture of the Lego trains in the one room. Only to be screamed at several times by the oversized rude old man sitting in the corner for getting too close to his trains which my son was nowhere near. I then said God forbid someone take a photo no need to be a jerk to my son and we went to leave. Upon leaving I went to place a complaint up front where we had paid, only to be told that a too bad because he runs things there. No one had made any effort seven this being a family event and our first and last time there to rectify this and we headed out and my son was so upset and didn't understand what he had done. This was an awful experience and we will never recommend anyone goes here and is subjected to this rude and unwarranted behavior towards children and family's. A waste of money for the half finished exhibit and rude staff who dosent Carr to ake sure people njoy this and eave happy .my son ended up crying because of this. We were planning on buying from the gift shop and spending the whole day enjoying a potential new Bobbie. But after this...
Read moreTook our family here for a child's birthday. All in all, the whole family had a great time here. The kids had a blast watching the trains and there was even a table for the littlest ones to play. I'm a big fan of anything that allows kids to touch and explore and appreciate that the museum kept that in mind. We spent a couple of hours here and had to practically drag our train-obsessed toddler away when it was time to leave. The staff/volunteers were also quite lovely, even willing to show the kids around so us moms could wrangle to babies and rest. They were very welcoming and polite. The only suggestion I would have is there could be a few updates here and there, and it was a little disappointing that one side of the model trains room was incomplete, though I know that takes time to work on. The price was extremely reasonable though, so we all were...
Read moreThis is just one of our family's favorite places. I have 3 kids. And they love the elaborate train layouts that never seem to get old. There is always something new that your eyes pick out. The trains are a continuing build. The history is all around you. Beautiful photos from the railways past are all around to see. There is even a work car on the ground floor (that's right 2 levels of train layouts ;)) that you can sit in and pretend your driving down the line. There are the most kind volunteers there. They run trains and build and work on the layouts. They are full of wonderful railway history and will often tell you wonderful story's of our rich past. They have a gift shop and if you should want a yearly membership they have that too. We love this...
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