Massage Envy — Attraction in High Point

Had my 1st massage today since 2020. Allison was my masseuse and thank goodness. I never had anyone go after knots like she did. There were knots I didn't even know I had. Some massages are all about peace and relaxation, and others are for radical retuning. This was the latter. If you're one of those humans tolerating pinched nerves and tightness that doesn't seem to go away with regular or even deep tissue massages, Allison's your girl.

She's also very pleasant to talk with. I'm not a chatty person and as someone who used to be in the service industry, I despise forced small talk. Of course the conversations always go easier for me if the other person is also ND.

I deducted 1 star because there was a mistake with my appointment. I used the mobile app to book a 230. I arrived 5 minutes early and signed in at the desk. I sat there for waiting, and when it was 240, I asked the girl at the desk. She told me my appt was at 3. However, I had an email from the time I booked that had the time listed at 230. I was told this happens a lot when people use the app to book, and I should call instead. I did have a text that said 3, but I didn't see it because I bump my fonts up for accessible reading and it was cut off.

I work in tech and apps so I know about bugs. The mobile app looks pretty but there are several user experience issues that make it really unpleasant to use. A bug that moves your appointment time up a half hour seems very weird to me, but ok, benefit of the doubt here. This franchise didn't build the thing so it's not their fault.

I'm overjoyed I finally found someone cool who can dig out knots. I'll just...

Joe did an amazing job! It was very relaxing and he checked in with me periodically to make sure the pressure was right for me. However, after buying an entire package for a year, it was the best massage I ever got there at almost a year into my monthly package that I was trapped in. I like firm or deep tissue and there’s rarely anyone available who does that without scheduling way in advance. I was told I’d get a bunch of coupons, I did. But they can only be used at this one location which was not what I was initially told and they have deadlines and timeframes that expire built into them. No possible way to use them all or their $ value given the dates on them without expertly planning your trips or buying more visits that your auto draft allows. After a year I had built up several massages. I called to use my last few and they EXPIRE 60 days after you cut off their auto drafts. So no matter how many you’ve got left in 8 weeks time you are going to eat that wasted money. Do not get sucked into the sales pitch, the coupons aren’t going to get you as much as promised, and the expiration date of your expensive package benefits these greedy folks more than the customer, because “ it says it in...

I’ve been visiting for some time now at massage Envy and tried several therapists. and I’ve had some major piriformis pain and inflammation flare up in the last year since having my youngest and I saw Chasity. She is great. I am very picky about massages because some people can’t get deep enough to help but Chasity did great so I would recommend her to start. She focuses on your problem areas and takes time to show you stretches and things to help you. I have also seen Joe and Samuel who are phenomenal! They both give that deep massage with custom care and stretches that hurts so good working out the kinks. I by far LOVE Samuel he does not miss one kink when it comes to my problem areas. So far I’ve not had any bad therapists and it was worth signing up for membership to start coming here months ago. I want to also mention front desk has been welcoming and helpful Jess was the sweetest my first time coming in. I’ve not seen her since. All the others have been great too, and I am all about service so great job high point location!!! Can’t wait to see you all...