Papa Johns Pizza — Restaurant in High Point

The “manager” Conner was extremely unprofessional. I order from papa John’s frequently and this was the worst experience I’ve ever had. My order was delivered and l went outside to retrieve it, was on the ground wth one slice on the ground and another slice missing. I called to see what happened the person who delivered claimed he knocked 3 times which is not true and that a dog may have took a slice out and ate. I answered the door less than a minute after he called. I have pictures and time stamps to prove it. Never the less I told him I would drive all the way to the location wth the pizza so they could remake it, in which he agreed that it would be fine. Once l got there the doors were locked and someone pointed to the window. I got to the window and was met with immediate attitude. I told Conner what occurred and he stated “My driver said he knocked three times and it’s ridiculous You want me to remake your order, why didn’t you answer the door?” I was extremely shocked by his rude and obnoxious response. Instead of helping me resolve my issue he made me uncomfortable to even consume anything from this location. Reasons why l just asked for my money back. I hope this feedback and taken seriously because no customer should have to be subjected to Conners behavior. Very disappointed to say the lease. He should not be the example for anyone with this lack of care for customer...

I SAY USE DOMINOES 3 TOPPING LARGE CARRY OUT $7.99. (great deal) Just picked up pizza here. I went in and told them and showed a picture of where I tried to use me ATTRACTIONS BOOK coupon with code NCDEAL25 which takes 25% off of menu price. I went online line and tried to order a medium 3 topping pizza which equaled $12.57 MENU PRICE. would have been $9.43 with discount. I entered code NCDEAL25 like book says and it came up deal expired December 31st cannot use go to our specials. I called store and no one answered. So I went to specials and got a large 5 topping $14. When I got to store showed manager what happened and asked if he could just take 25% off the $14 and he said no already discounted. I explained nicely that I really wanted the original 3 topping but could not do so. He said I will make you the 3 topping and honor the coupon this time but it will take 30-35 minutes. I said did NOT want to wait but you would throw away a perfectly good Large 5 topping pizza and make the 3 topping with discount instead of doing a $3.50 credit off $14? Yes was the answer. So would take a bigger loss and put the customer out at no fault of their own to prove some kind of point? OK well will NO LONGER do ANY business with Papa Johns just to...

I have only come to this Papa John's one other time when I picked up through the Drive-Thru which is awesome having children and being able to pick the pizza up with out hauling kids out of the car. Now the second time I wanted my food delivered and calling was the worst experience ever. The girl seemed to be new and I also had to repeat myself numerous of time. I was told multiple times that with my address I would have to call Archdale Papa Johns which made no sense because I very very close to this location. After being put on hold and multiple times I got aggravated and hung up. I went to my computer and filled out an order to what to my surprise that this store IS my delivering store. So I called back just to confirm again and was told AGAIN that my store is Archdale..... The girl helping me did not know how to spell a very simple street name. I could hear the manager in the back ground telling her what to say and asking questions about where I lived instead of placing my information in the computer. Needless to say I ordered from Pizza Hut. Note to the Franchise Owner, customer service is and will always...