Wine & Design High Point — Attraction in High Point

I have been to Wine and Design Jamestown many times and had a great experience over the last several years. The last time I went was about a year ago for my best friend's bachelorette party, after it had changed ownership. Unfortunately, we did not have the same experience. I tried to use gift cards which I was told couldn't be used for a party. The artist, and owner, Caitlin was not very helpful and ignored some of the party guests who were having trouble with the painting, even after they expressed their frustration. I tried to go again and give them another chance under the new owners about a month ago with my best friend. I was told by Caitlin, (one of the owners), my gift cards (same ones I tried to use previously), were no longer accepted and I could not use them. They were the "old ones". My gift cards did not have an expiration date on them, and I had not received any email or notification that I had to use them by a certain date. My husband gave me the gift cards as a gift so I could go with a friend, so he paid $70 total for both of them, and value was listed on the cards. I was not offered ANYTHING to compensate me for the lost value or to replace with new gift card. I was very disappointed and will be finding a new venue, either a different Wine and Design or another business in the future. I was especially saddened because I had spent several nights at Wine and Design Jamestown having fun with friends and had truly enjoyed my experiences...

This is the 3rd time I have been there and probably will not come back again because in the past three years, they have not made any improvements or add more perks to their business. They charge between $25-$35 or more depending on the painting but they have not been able to provide anything else besides a wine opener and some plastic cups. I'm not saying they should serve wine or food but some plates, cups, napkins, water in a pitcher or ice would be nice so the customers dont have to carry so much. Maybe some...

I do one or two classes a month and always enjoy myself! I'm no artist but they make it easy and fun. Right now they are offering Zoom classes where you pick up your canvas and paints at the studio and then the class is held live online as well as on demand classes that are pre-recorded. They are also starting to have in person classes with a smaller class size. Masks are required for those. I drive from Greensboro to Jamestown to go to this location because I've always had such good experiences. Well...