June 6 2022 I visited rainbow enjoying the moment spending time with my daughter and I have never went to a store feeling so insulted, humiliated by the manager named impara accusing my 11 year old daughter of stealing lip gloss. The manager walked up to my daughter and told her were was all 4 lipgloss which my daughter showed her 3, but the manager continued to say she took four. My daughter explained to the lady she had put one back. But the manager said she seen her on Camara which was a lie trying to prove a point thinking she had placed it in her bag. I looked at the lady and told her to look better she had a dress with no pockets and a bag that I was going to buy from the store. I told her the bag was not hers yet which I was going to buy. I opened it for her to see but continued trying to accuse her and walked away. As a mother and a customer that shops a rainbow never felt so hurt and humiliated. To the point my daughter felt so traumatized and scared for doing nothing wrong. I ask to speak with corporate to speak to someone about this ladies action. She does not know how to run rainbow and more how to manage, or make a client that is spending there money at your business. Please...
Read moreVery overcrowded with clothes misplaced everywhere. I had picked up pants from the three dollar rack and they had multiple pants not just one or two pairs, when there was time to ring up they said it was five bucks and were not willing to honor the price even after they checked and saw the pants on the three dollar rack. I also picked up a shirt from the plus section on the three dollar rack marked with a three dollar price tag. This was the only shirt I could find but it was clearly marked with a three, the associate actually started to peel off the sticker and said "sorry it's regular price". Will not be back and will let people know to go to any...
Read moreI visited the Homestead Square Rainbow location about three weeks ago to find some dresses with my daughters. They found a few nice options, but we were disappointed to find the fitting rooms closed—this was around 1 PM on a weekday. There were at least four employees in the store, casually chatting, yet no one was available to assist with the fitting room. It was frustrating not being able to try on the dresses before deciding on a purchase, so we ended up leaving without...
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