Firearms International, LLC — Attraction in Honolulu

Website 5/5 Store Staff 5/5 Shopping Experience 5/5 Location 4/5 Experience of shopping 5/5

First found out about them from the Great Guns Expo at the Blaisdell when I was trying to scan the enter to win but ended up taking a picture of the QR code instead. Few weeks later I randomly saw the picture and visited their website and found it was very easy to use. I was not sure about an item online and used the “text us” feature of their website; they got back to me the next day. This really changed my shopping experience and I wished all stores were this responsive, helpful and friendly! Whenever I have a random question regarding which compatible items I could buy or other questions, they answered very timely! The store location is in Kalihi, it seemed kind of sketchy but I found it. One will have to push the button to have the store employees open the door since it’s locked for safety reasons. At their physical store all the employees seem knowledgeable, helpful, and their work atmosphere seems very positive. Jarek, one of the workers remembered I previously visited there when I came back a second time to pick up more stuff I ordered and was very helpful in assisting me! Yesterday on my third visit, I did not realize how heavy the 1,000 bullets that I ordered would be and the Jarek even helped me carry it to my car! Overall, I really liked my shopping experience at Firearms International and it has really changed my outlook on other online and in-person shopping. Firearms International has the best customer service I’ve had in a long time with their knowledgeable staff and...

I’m really happy about my Peach colored Apollo electronic sound suppressors but Not happy or impressed by the instructor who insisted on showing me another color when he clearly saw that I had.Peach colored suppressors in my hand.and I told him that. I told him if he had Pink I would take it however, I had already checked the shelf before heading towards the cashier.. Not only that, now he added Insult to Injury by leaving me standing there waiting for at least 5 minutes without even thinking of asking me if there was anything else he could help me with. He must be new because he’s certainly lacking in “sense” because I can’t say it’s common anymore but rather quite “rare” these days. I think he must be new and, he certainly needs some direction and knowledge in giving his customers better service than I received yesterday. I practically had to “beg” him to buy it! I also reminded him that “time is money” because he was certainly wasting my precious time dawdling and just standing around doing nothing! Just in case I need something else, I certainly won’t be shopping here because of the lack of appreciation, attention and respect I deserve as a valuable customer. Nobody should have to “Tolerate” his complete lack of excellent customer service because it is always...

This location is very expensive, my husband and I stopped here because of their good reviews. When we got here we were shock how much they mark up their firearms and accessories. They offer free classes with a purchase of a firearm. My husband said it makes no sense because the class is not actually free. You pay the dealer mark up and feels like it goes towards the class. And we over heard one of the worker asking for a positive review to get a discount on their purchase. We now understand how they have so much positive review. He gives the discount on an over price firearm for more reviews. Sounds like a scam to me. I recommend checking out other firearms around the area before shopping here. Overall the other workers are friendly but I can’t see myself or my husband to pay the crazy...