Emily literally has the hands of an angel! The first time I visited her she checked to make sure the pressure was okay during my facial or if Iād prefer more or less. She always makes sure Iām feeling comfortable before she begins. Shes even offered to have more or less conversation depending how Iām feeling that day. Just some really appreciated customer service, you know? Itās nice to just kick back and relax.
Iāve received both derma-planing and the Diamond Glow facial from her. Sheās talked me through each one before in detail and is clearly very knowledgeable in her profession. Iām hoping to visit her at City Center soon for a hydra facial!
Okay, and last but not least, sheās recommended some really great skincare. I canāt stress this enough. My routine has never been so organized and not to mention easy to understand. Iāve now been using the Alastin Gentle Cleanser for the past two years and itās probably the only cleanser Iāll ever use on my face again. The Alastin eye treatment has helped keep the bags under my eyes from getting too dark and dull. I genuinely think the skin looks a little more plump and I definitely donāt look so haunted when I go into work. Something else that makes me feel nice and glowy is the tinted sunscreen! Itās like a little pick me up, I can wear it without makeup and feel like my skin looks smooth & clear. But if I want to wear make up on top it is literally the PERFECT primer. Emily is actually the person that made me realize the importance of sunscreen now that I think about it.
The entrance and the procedure rooms are always clean and organized. And the girls at the front desk have been friendly and professional as well!
Overall, truly really great service. I would drive to either location if it meant getting my...
Ā Ā Ā Read moreBHRC River Oaks is the absolute best & nobody else will ever touch my face with a needle. Forever thanking my best friend who introduced me to this place. The lovely ladies up front always welcome me by name & are so helpful with any questions or future scheduling needs. Iāve never had to wait in the waiting room, so Iāve always felt my treatments were treated as privately as possible. Iām not a private person by any means, but I known people who would value that. The rooms and the office are always spotless. Natalie has been my injector from the start. She is super intelligent & experienced. If youāre interested sheāll talk you through all the veins & parts of your face she avoids when injecting (itās really interesting & honestly put my mind to ease that she knew what she was doing). Sheās filled my lips twice & Iāve gotten Botox once. Natalie is super friendly & does her best to make sure youāre as comfortable as possible. Sheās mega easy to get a hold of & honestly just an all around nice person. Emily is also amazing. Sheās recommended skin care & is the one who has administered my laser hair removal treatments. Theyāre both very gentle & so caring. Iāve never felt pushed to purchase products or treatments. Theyāre very open and honest when you ask their opinion on what you think you need done.
Follow BHRC River Oaks on Instagram to get some of their awesome deals.
Iāve gotten Juvederm buy one get one. Thatās over $700 in savings. Iāve also gotten laser hair removal for my armpits for around $150 for 6 treatments. Seriously amazing deals for quality products & all star treatments.
Thanks so much BHRC!! See yāall...
Ā Ā Ā Read moreI had a Botox appointment with Fatima a couple of weeks ago. She was kind and polite, but I didnāt feel like I received the depth of information I was looking for. When I asked about the differences between neurotoxins, I was only given a personal opinion rather than a clear explanation of the options.
At my follow-up appointment, the experience felt impersonal. Fatima didnāt seem to remember me (she told me she didnāt know who I was) or know I was booked with her, and I wasnāt given clear guidance on where to sit or what to expect. She didnāt take a close look at my face before beginning, and I had to repeat my questions to get clarification on both the treatment, pricing, and general knowledge.
It was hard not to notice the difference in how returning clients were treated compared to me. Unfortunately, the interaction felt transactional and rushed, which left me feeling a bit overlooked.
I appreciate the professionalism of the clinic overall, but I hope more consistency and attention is given to all clients, especially those who are new or looking to build trust with their provider. I was looking for an injector to guide and...
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