Joystix Games — Attraction in Houston

I LOVED this place and have been faithfully bringing friends and family here for many years however, the bar staff at 1820 that runs the place when it's open to public for game play nights is as absolutely HORRIBLE! My female friend was literally tossed outside in the rain after sustaining a serious ankle injury. The staff proceeded to scream at me to leave for only being there with her. I was a bartender and I know the first thought is she/we were drunk and being disruptive. That was NOT the case. She had done nothing wrong but trip on the stairs and fall. Granted she had had enough to drink and the thats probably why she fell but she had in no way caused a disturbance or bothered anyone. Two men picked her up directly from having tripped and forced her outside in the rain. She was actually seriously injured. They then forced me to leave for no reason. I asked if I could charge me phone to call a cab first and they refused. 2 females were stranded outside in the rain (they even yelled at us to no stand under the outside awning for cover) at 1am with no means to call for help. We thankfully had a stranger help and call a cab. Having been a bartender I myself have had to ask a customer to leave under certain circumstances but not for simply falling. If a customer is inebriated you stop serving them alcohol, offer them water, and offer to call a cab to help ensure public safety. This was completely uncalled for. Especially not allowing us a safe means of calling for help. I will never go back and will strongly discourage everyone from going here on game play nights. God forbid you have a medical emergency causing you to fall (i.e. heart complications, allergenic reaction, stroke) because their response will not be to help or even check you but rather throw...

I would’ve left one star but I felt that would be unfair as I never even received service. I contacted Joystix with a request for a quote to rent a few games for an event. I knew it was last minute as my event was only a week away, but had seen good reviews so I figured I’d give them a try.

I called the main number and left a voicemail. Immediately I also sent a Facebook message and filled out their contact form on their website.

After not getting any reply for two days, I texted the number provided as the owners personal cell phone. He replied several hours later asking what games I was interested in and the event details. I quickly let him know.

Crickets. No reply.

I waited another day. Then tried to call him. He texted me back and said “I’ll call you back”. No call back, no further text.

With the event being 4 days away at this point, I settled on using another company. I’m glad that they were easy to communicate with and provided what we needed for our event.

For a company and owner who has been around as long as Joystix has, I’m not sure how they let this total lack of...

My husband, his best friend, and myself went to Joystix last night (Friday July 5). It was great! I notice quite a few negative reviews because it isn't open to the public or people go at anytime expecting to be able to play. That is not how it works! As far as I know, Joystix is open one the first and last Friday of every month. From 9pm-2am. We happened to go an Astros game had just let out so it was a little packed with fans heading out after the game. Other than that, we loved it! Any pinball machine you can imagine, they have it! And they are all in good working order. If one stopped working or a ball got stuck, an employee was there within a few moments to fix it. I only came across one or two games that were not working. It is $15 for all you can play. CASH ONLY! There are two bars available to order drinks and they have a food truck parked outside, in case you get hungry. We will definitely be back!!!...