Stay away! By far the least enjoyable water park in the KC area.
First, we were told as we paid we were unable to take in our sons personal flotation device. I should also note we weren't given a reason when we pressed for one - only that they weren't allowed. We were then advised life jackets were provided and to use one of those instead. While slightly annoyed, this would not have been a big deal had we not noticed countless other children running around with non-facility provided life jackets/flotation devices. And mind you, none of the staff inside the park made any indication or otherwise that they had to use a facility provided flotation device.
Second, there was not enough seating/chairs available for the number of patrons. We made our way to a pavilion in the back, only to be told some time later by a small group that they had rented it and we needed to vacate. Having some 'reserved' signs or something denoting the pavilion is off-limits would have been an easy way to avoid this unpleasant experience. Or, you know, have more lawn chairs. The former would have sufficed in this scenario, but the latter would have been preferred.
Third, all of the water parks we've visited have some form of dress code, save this location. Perhaps there is one, but it is not enforced. More than I could count, the number of persons wearing normal/casual clothes - one gentleman entering the 'lazy river' with his socks on (literally), for one example. Just what my family likes, taking a nice relaxing dip in laundry water.
Fourth, the staff we encountered were rude. Not only the lady at the register in front (the flotation device expert), but the lifeguards were incredibly unfriendly. For example, at other parks my wife or myself are able to accompany our son down the various slides as he is still learning his way in the water. We were promptly 'whistled' at here (so fierce, that whistle), and told that was strictly forbidden - for whatever silly reason. Oh, that's right, we weren't given one when we asked. Ridiculous. We were then told one of us could wait at the bottom of the slide, and one of us help him at the top. So we gave it a go, only to have our son slide sideways halfway down the slide and hit his hard rather hard; upon exiting the slide he was promptly submerged as he had lost all sense of balance. What's more, while true I could for wait for him at the bottom, but I could not get 'too' close to the slide exit, as we had to make sure we did not stand in the 'landing area' denoted by a dark blue pad under the water. Oh, and do you think the lifeguard watching made any motion or inquiry about our son? I'll let you venture a guess. Safety first, right?
Speaking of safety, what better way to ensure your guests feel safe than to have your security guard at the front door with his nose stuck to his smart phone.
We were here for roughly an hour, and I assure you we will...
Read moreThank you Linda, for putting a bad taste in my month before I even have a chance to come to Adventure of Oasis, I dont live in town I have paid for these tickets in full for a party on Sunday and was told on the phone when I bought the tickets that I can have my mom who lives in Kansas City to pick up the tickets two days before...she stressed that it had to be picked up two days before and sign the contract and pick up the tickets and wrist band, it is Thursday two days before Sunday my mom goes pick up the tickets and now the lady is saying that she should've picked them up 4 days before and that she needs to talk to me on the phone to prove that I gave her authorization to pick up tickets for her granddaughter on Sunday. The issue is that Linda lied to my mom anout picking up 4 days before ans she told me a second time that it was 2 days before and also she didn't fully explain how the pick up and sign for ticket fully worked and neglect to tell me I MUST be present on the phone because she needed authorization or proof that my mom was picking up the tickets, I could of simply gave her proof by giving her with my mom's phone name , address so that she can prove that by showing her ID, simple enough and proof right, now I won't be able to pick up tickets till Saturday between 1-4pm and of course Linda ensure that if I come at that time frame I will be able to pick up the tickets with no problem.....we shall see because even if my daughter has fun at this water park I won't be returning , come at me a attitude and lie you will get...
Read moreI could hardly hear any children having fun over the staff yelling at children non-stop! Kids were running by because the ground was so hot! Burning hot! After two different people yelled at my kids I got the highest manager I could find and told them stop yelling at kids they paid to come hear and play not to be verbally abused! We had season passes last year and I asked her why they didn't have the sprinkler on the hot concrete like they have every other year! She had them put it up right away but it was nearly 4pm so it should have been done when they opened considering it was over 90 degrees! The kiddy pool was closed half the day and the younger kids could only get in the lazy river or a very small swim area where the big pool is, the staff were yelling at all the children that they need a tube but there were not even enough for half of the kids let alone the parents.I told them that we paid to get in and that they couldn't charge us and not let us swim shortly later they said over the intercom that the lazy river was open nobody knew what it ment and they all continued to wait for tubes because they had already been yelled at for not having one! Also a cop sat up there on his phone the entire time doing nothing, children making out and he's on his phone! Kids smoking in the parking lot he's on his phone! Don't drop your kids off and think that they are being watched because that is the farthest from the truth! Don't...
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