Completely incompetent business. Broken vacuum under warranty was delivered by UPS to this shop on May 22. I have called on June 9 to find out what's going on as no feedback was received. Was told that it would ship fixed back in a few days (my prepaid label was provided!). I left on vacation, came back expecting a package already delivered back. On July 6 still nothing even though I have left 2 voice mails inquiring on the status! Complained to Panasonic directly, within a day Panasonic CS confirmed that the shop is sending the unit finally back. June 8, seven weeks later, a fixed vacuum arrives, but still no response from the shop. Pathetic service. Panasonic should fire these guys and take them off the list of authorized...
Read moreFound Ron online as I was searching for a place to get my QFX-BT9500 party speakers fixed. Given the holiday period was concerned that I will not get my system repaired ahead of holiday parties that I had lined up. Ron was extremely professional and really knew what he was talking about - was able to diagnose the problem as soon we powered the speaker on. He fast tracked the repair and did a really great job getting my unit fixed. He also noticed that the remote was not working so fixed that free of charge for me. Really pleased with Audio Electronics and would...
Read moreAudio Electronics if great! Ron was super helpful, friendly and professional while helping to fix my Panasonic Microwave. He was able to figure out the issue immediately and fixed it while I waited. It took him under 20 minutes to troubleshoot, diagnose, fix and get it properly working again. He even shared me a few small simple tricks I can do at home to keep it in great working shape for years to come. I'll definitely be coming back for any electronics that need fixing and recommend his shop to my...
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