My husband and I recently purchased a 5 bed house that we are updating the majority of light fixtures in. I wanted to like this place, but after my story you will understand why that is impossible. This is a review of 2 different days. On the first day I wanted to just do a quick walk through to make sure there were lights I was interested in. I brought my daughter in who has Down Syndrome with me. We were approached by a woman who was visibly horrified by my daughter and clearly thought a teenager could not walk through with me and not damage the entire place. My daughter clearly had no issues walking through with me. I decided after that ridiculousness that I would go again and not base everything upon one persons bad behavior. That was a mistake. On the second day I had been doing projects in my home/running errands. I was clearly not dressed "money" enough for them. One person spoke to me quickly and I was given a card and told to make an appointment. I proceeded to spend approximately an hour and a half in the store taking pictures of lights I did like to get feedback from my husband. During that time I observed a couple contractors come in and a couple of other people looking for their own lighting needs. Everyone else had someone spend time with them to help select lights, get information on light fixtures, etc. I was never even acknowledged again. People walked right by me pretending I did not exist. Horrible, horrendous place. I was left absolutely gobsmacked by the treatment my daughter and I received. It's clearly not just one bad apple in the bunch here.