We had a great first impression of The Bowery House and Gardens (TBH) - the space is beautiful and there is ample parking for guests. After we paid the full invoice and the time got closer for our wedding, management and the staff’s attitude changed.
We purchased the highest tier alcohol package including welcome drinks for the Groom’s Room and Bride’s room. We had a meeting a week before the wedding to discuss details including the Bride and Groom’s drink. Management was not accommodating and had a negative, adversarial attitude with any requests we had.
Despite paying the full invoice due beforehand, they did not deliver on agreed upon alcoholic beverages as detailed in the invoice on the wedding day. We purchased the Mimosa Package for both the Groom’s Room and Bride’s Room - the Groom only received one bottle of champagne when the invoice explicitly stated that 3 bottles were to be provided. For the Bride’s room, we also requested the Bellini package and discussed multiple times that we preferred the Mumm prosecco, also explicitly stated and charged at a higher price on the invoice. The bar manager texted us the morning of our wedding to tell us that they had not received the correct order from their supplier. He assured us that he would rectify the situation, but later we were told he could not find the correct prosecco and he did not provide additional champagne as promised. Later on in the evening, we noticed that all bottles of alcohol had been removed from both rooms even though we prepaid for them.
Overall, the actual bartenders serving during cocktail hour and the reception were fabulous though and guests were happy with their services. My advice to management is to work on customer service and deliver goods as agreed upon. There was a lack of compassion and care and we expected...
Read moreWe were struggling to find a venue that was not a hotel in Fort Bend County and were starting to worry that one did not exist that would accommodate our guest count. From the moment our planner, Maria at Barr Event Co sent us the website for The Bowery House and Gardens, we were in love. Alan was incredible from the start and you can see how much pride he and the team have in their venue. Their attention to detail, knowledge of the space and professionalism made our vision come to life! Sarah assisted with the details and bar with incredible ease. The parking attendants made arrival for our guests seamless. Bartenders did incredible with our signature drinks and served our 200 guests expeditiously and always with a smile.
From our sunset ceremony on the roof top to cocktail hour, dinner and dancing on the second floor, outdoor games and seating on the first floor everything was perfect. We were able to have 3 flavors of party going on at the same time by the end of the evening which truly delighted our guests. Our bridal and groom suites were clean, had everything we needed and asked for when we arrived and are well appointed.
I cannot recommend Bowery House and Gardens enough for a unique and picture perfect venue that is flexible to all types of events. Alan and Sarah, I look forward to sharing the final photos so that you can add our table layout to your repertoire of photos and we cannot thank you enough for hosting us and our guests with such perfect...
Read moreThe Bowery House is an absolutely beautiful venue and all in all I am happy to have had my wedding there. The three stories makes for a great way to break up the timeline (ie. Ceremony to Cocktail hour to Reception) and the pricing is unmatched. The reason for the deduction of stars is the staff. They were very nice and responsive while showing and booking us, but quickly changed once we had paid. All conversations go through a portal of theirs and requires multiple follow ups on your end to receive answers- most times spanning a week to get answers. The only phone number provided is the main number and 99% of the time goes to voicemail and left unresponded to. I feel as if the staff is extremely disorganized. When it came to the day of my wedding they had lost my paid contract for linens and had I not had it printed, I would have gone without table cloths on my wedding day. They also do all furniture set ups through AllSeated- this also went wrong on my wedding day as they didn't follow the layouts and missed tables leaving me to fix this on my wedding day as well. If you are going to book here my main piece of advice would be to be EXTREMELY organized and not afraid to speak up/fight for your answers (and be okay with the added stress of these). If you're okay with this, the venue...
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