Get Air Trampoline Park — Attraction in Kaysville

It was very disappointing to my daughter, on her birthday, and the other kids who showed up for the party, that we had to change our plans at the last moment, and find somewhere else to go because I'm one who reads what I'm expected to sign. The terms of what they expected me to sign in order to use their facilities required me to acknowledge intent to place my children in a condition which, at least according to the terms, "is likely" (bold and underlined) to cause certain particularly described conditions of serious injury or death. Surely Get Air doesn't truly intend to conspire with Utah citizens to violate Utah Code 76-5-109 Child abuse -- Child abandonment.]. Surely most, if not all (hopefully) Utahns who have signed off on this didn't truly mean to agree to such terms. An agreement of parties cannot make good what the law makes void, but is the effect of this harmless? Is the company's true intent harmless? If this company ever should be held accountable to a claim for public liability due to general public interest, will this have a wrongful chilling effect on the proper administration of justice? Is it true that a particularly injured individual is not likely to be a competent lawyer, and is likely to be misled or coerced by these terms after the fact, against seeking to vindicating public right and common interest? In any case, people should certainly start reading what they sign, and people should certainly not agree to the terms.

Pursuant to Utah Code 76-5-109 [Child abuse -- Child abandonment. "Any person who inflicts upon a child physical injury", (Defined in (1)(e) to include, "(iv) any other condition which imperils the child's health or welfare and which is not a serious physical injury as defined in Subsection (1)(f).") "or, having the care or custody of such child, causes or permits another to inflict physical injury upon a child is guilty of is guilty of an offense as follows: (a) if done intentionally or knowingly, the offense is a class A misdemeanor; (b) if done recklessly, the offense is a class B misdemeanor; or (c) if done with criminal negligence, the offense is a class C...

Front desk is rude. I had to pay for my 1 year old even though she cannot and will not do any of the activities. The girl at the front said her daughter is the same age and does all the activities-- sorry to inform you lady but people are different, especially little children learning to navigate their bodies. She was not nice about it and charged me anyway. My daughter is sitting in her stroller.

EDIT: I was refunded by the same employee who again explained if they can walk they pay but claimed she didn't make me pay. I begrudgingly added a star to make 3, but we will not be back, especially at $20 for my 5 and 1 yr old.

EDIT AGAIN: I really don't see the point of your reply, owner. I was told parents jump free, i did not jump nor wanted to, i had a 1 year old in a stroller, i was ONLY there for my 5 year old who does NOT need assistance. My 1 yr old cannot and will not jump in the bounce castles- since I had to pay for her I encouraged her to play in it to no avail, she can barely walk, she does not enjoy bounce houses and is not capable of even holding herself up in them (weird how I know my own child's abilities). I explained this to your employee and I've already stated her response- her daughter is the same age (17 months I guess?) and she plays in them-- good for her, my daughter is not her, and I highly doubt your employee pays $10 for her to jump. Your employee approached me abrasively at the END of my visit and was still rude. She asked if I wanted a refund and I said yes I do, in no way did it make my experience more enjoyable, I should not have had to pay for her in the first place. I specifically ASKED if I had to pay for her, which is what started our conversation, and was told if she can walk I pay. I asked several (probably 5) parents that had small babies similar to my daighters age and not one of them was under 20 months, not only does that few months make a big difference I'm coordination but each child is different. Since I am REQUIRED to pay for my 1 year old in order for my 5 year old to jump I will not be back, my 5 year old can't drive or pay...

I don’t usually write bad reviews, but I want to let anyone know who was thinking of having their party here, to reconsider. I paid well over $400 for my daughters birthday party (including the tip I should’ve never left). The floors in the party room were super sticky. Even the kids noticed how sticky the floors were. I should’ve taken pictures, they were so gross. I talked about my issue with TWO employees who did nothing. I would’ve been happy if they had offered to get it mopped, but they didn’t really say anything. I sent an email the following day to see what could be done. I got a response offering $50 credit on my next visit. A credit to come back after I was embarrassed that the room was very unwelcoming & the very least was done as far as presentation for a birthday party?? I had to have someone grab table cloths, because I definitely didn’t think the table was clean enough without. The girl who worked there & was the point of contact if I needed anything, came after we were there probably an hour. I even had to ask about food/drink otherwise I would’ve had no clue when the kids would be fed. The only good thing about this party, was that kids came & jumped. I asked for part of the money I paid, back (I never requested the whole thing or a dollar amount) & the response I got was “Everything that was included in your party package was provided. I'm sorry to hear the reward card is not satisfactory as compensation.” Everything BUT a CLEAN room was provided. I wouldn’t even be writing this review if it was clean when I got there. I’m super disappointed & will not be returning. I will also not be referring Get...