Had my wedding rings soldered. The price was very reasonable and they were done in a timely manner. However, one month later the bottom ring became separated. They said they don't always get the pressure right when soldering rings the first time. I took it back in, they re-soldered my rings at no charge. When I went to go pick it back up the engraving on one of my rings had been polished off. I was not warned ahead of time that my rings might become undone because they didn't get the pressure right the first time nor that the engraving on my ring might be polished off. They gave me all this information after the fact. Based off of my experience, their works appears to be shoddy. I appreciate they offered to fix both issues for free, but I shouldn't have had to keep bringing in my jewelry to get fixed for their mistakes. I would not recommend for jewelry...
   Read moreMy wedding ring needed some repair. I checked around with my neighbors and Hawthorne Jewelry was recommenced because my neighbor’s mother had gone there for years. That kind of trust impressed me so I went in to see them. They were friendly and welcoming. A quick look determined what needed to be done. It would be about a week before they would get to my repair. In my mind, that was good. It told me plenty of others also trusted the work done on the jeweler’s bench here. They texted me when it was done and I picked up a beautifully repaired ring that was sparkling once again. I would recommend Hawthorne jewelry to anyone who wants to protect the investment they have in that meaningful symbol of your...
   Read moreI have been to Hawthorne Jewelry three times to have work done on three different rings. Every time, their staff has been knowledgeable, friendly, and helpful. The work is always stellar and compliments on my rings have been plentiful. They are equally as invested in your jewelry as you are. They want you to love it forever and they are willing to help in any way that will make you happy with your choices. The ladies at Hawthorne take excellent care of customer questions and concerns and you can rest assured that your items are handled with the utmost care. I absolutely won't trust anyone else with my precious jewelry. Hawthorne is my go to for anything involving shiny...
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