3R Technology, a CTL Company — Attraction in Kent

REVIEW AS A PURCHASER - The prices are great, the selection is pretty good, QC has dropped way off in the last 18ish months (maybe Covid or because they moved) Machines that come in need work to make usable/bootable, missing parts or even DOA. Shipping is QUICK and very well done, customer support (after the sale) is very important to me and is suffering. Right now, I am giving it a hold and having my clients buy elsewhere. I will for sure give them another shot when life gets back to "normal" as in the past they were pretty dang good.

Update: The last machine I received that motivated this review, more problems,

First problem, the battery was bad, 2 minutes (max) on charge, they did not return my two calls on this. I know they don't warrantee the batteries, but in the BIOS it says bad and one would expect more than 2 minutes even for this. We had the machine overnighted as my client needed it right away, and then with no replies I ended up buying battery on Amazon.

Second problem, speakers. OK, maybe I should have tested these better before I sent it across the country, but the speakers were shot. Very bad crackle. Not a driver, but the speakers.

Third problem, keyboard. Some of the keys stick, again, maybe I should have tested this before shipping of, it did not really show up in my configuration of the machine. Not sure they even should have tested this actually, but still caused a lot of grief (and expense) for my...

3R Technology team is the best in business when it comes to recycling your electronics assets used for small or large data centers. I had the pleasure of working with Todd Shaw, Bjorn Peterson, Kim, and Michiko Anonuevo. They are all always available to help, were extremely professional, honest, and provided support in a timely manner. They sent their pickup staff within a few days of request, who arrived on time, were courteous, and completed the pickup in professional and timely manner. They quoted reasonable prices and were extremely honest in their process fees. I ended up saving money as compared to other quotes I had received. Their recycle transactions were all online and are streamlined to make the process go extremely fast and without any issues. I would recommend 3R Technology team for their excellent quality of service and personable approach to working with IT professionals and anyone needing their valuable electronics assets handled professionally. Great Job 3R Technology team! I wish you all the best and more success to...

First of all, thank you for getting this message out to all of us here in Monroe Washington. Number two a big thanks to the guy work in the booth at the home show I pulled into the wrong place. He kindly directed me over to where you guys were located. From there as soon as I drive down, I received excellent directions on where to go when I pulled up to where I needed to be the two ladies were very helpful and very nice And then the gentleman That helped me unload. My electronics was very kind, very helpful and even returned my plastic bin to me. Thank you so much for providing this service for us today! We’ve been wanting to get rid of this stuff for a long time but just haven’t taken the time to drive clear over to Everett to have it done. Thanks again. God bless...