Worst customer service. “We ordered the whole roast pig at May May Hong Kong BBQ in Federal Way for under $500. I have attached pictures of the crispy pig and receipt with address and phone. Only 20 minutes drive from Ranch 99 and they preferred to order a week ahead.”

My friend is Cambodian and employee working in hot deli doesn’t speak much English. I used my 30 minutes lunch break to help him thur the phone on ordering a whole roast pig for a party on Saturday. The employee, who was cutting the cook food help us but the lady who is the cashier is in charge of roast pig order. I waited 15 minutes until she can talk with me.

1. We need the whole roast pig on this Saturday at around 11:00 am. Can you make it happen? Is ordering 3 days advance enough time?
2. How much does it cost after tax? How much deposit do you need?

The lady told me, “yes, they can do it and it’s $13.35 per pound not cut and $1.00 extra per pound if you want them to cut it. We want it not cut and how much it cost altogether with tax. The pig is around 35-40 pounds, with tax it’s around almost $600.00 like $590.00 and $250 deposit. Are you kidding? Tax is 10% in Washington tax. $13.35 x 40= 534 x 10% = $587 (if that pig is 40 pound) When I discuss this with my friend, it was too much. I heard from some of my friends said it’s under $500 after tax and some places posted a sign $350 plus tax. Anyway, my friend told me that lady doesn’t want to take my order because she walked away to the other end of the counter talking to the cake server lady. We didn’t order the whole roast pig from Ranch 99 and we decided to shop around because of the rude customer service and there are a lot of restaurants that cater the whole roast pig. It’s your lost, you just lose a $500 business and gain a bad review. I just wasted my 30 minutes lunch break for nothing.