This store and their staff are incredible. We had been to another furniture store in Merrillville to replace a rocker recliner. We actually went through the purchasing process but canceled the order when we found out we could not get the chair as quickly as we were led to believe and that we would be charged for delivery even if we picked it up ourselves. So we went to Fenker's and they had the exact same brand, model, and color we wanted in stock and we were able to take it with us that day. And, it was almost $400.00 less than the "sale price" at the first store. Tracy, our sales person, was very helpful, did not pressure us, and was a pleasure to work with. We browsed the rest of the store while we waited a short time for them to bring the chair over from their warehouse. They have a large selection of furniture, bedding, clocks, and artwork. We also chatted with a very nice gentleman there (perhaps Mr. Fenker?) who filled us in on some of the history of the store. We will definitely go back to Fenker's and see Tracy for any future...
Read moreWent in to look for a cocktail table, all they had were very traditional tables. I needed something more updated. Like with the gray wood. So then the salesperson, who was very nice excused herself and we looked around. My mom found an inexpensive cabinet for the basement. The sign said $319 delivered and setup. But it said it had to be ordered. Which we were then told we had to haul it ourselves? I showed him the ticket that I took a picture of. He said it’s a mistake. Okay I can go for that so I said how much for delivery and he said No we won’t deliver that? The whole thing didn’t make sense? So then he proceeded to tell me he can show us a brand which I know for a fact would of been $3000 or more????! WTH? It was for my Moms basement? No sense to be so rude! So we won’t be going back! We will stick with Darvin who delivers to us for...
Read moreWe purchased a LazyBoy recliner from them this week, trying to set up delivery time my husband was having surgery on Thursday so 2 sales people delivered on Tuesday. My husband said it did not feel right and they came before we had to leave for hospital first thing Thursday morning to remove chair and bring in a new one. We were so impressed that they worked to get the chair to us so my husband can recoup easier. Thank you for your kindness you showed us. Thank you so...
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