San Diego County Library – Lakeside — Attraction in Lakeside

We were charged $20 for a book they claim was ruined because it was dirty. The pictures speak for themselves. This book was not ruined.

First off I want to say me and my kids LOVED this library. We come here often and have checked out over 100 books over the last few months.

A fair warning to anyone with kids borrowing books. They will charge you if you if you get any size scuff anywhere on a book. I don't feel like their claim was even remotely justifiable. The lady working at the front had to point out what she meant. I'm pretty sure the huge fat stamp they stick on the book is bigger than the smudge they're talking about.

I also don't understand why they charged us for ruining the book when the smudge was on the cover, nowhere near any words you read. Not ruined at all.

I'd like to say, we come to the library because we can borrow free books. We aren't made of money, so charging $20 for a small smudge seems ridiculous.

Lakeside library: you've caused a mom of little kids to not want to come and borrow your treasure filled shelves out of fear of being charged for every book we borrow. I understand there was a tiny smudge but I don't agree with your judgement. For all I know it got scuffed while going through your book drop or a previous borrower. We're sad because we truly loved coming here and now we won't.

So I'm sad to not be giving this place a 5 star review.. if we had returned our books anywhere else this wouldn't...

The library is big , pretty with lots of parking . But had to walk past the Hare Krishnan men by the entrance which was uncomfortable.. I'm very unhappy with the service...the old man at the desk kept saying no worries but after 3mo waiting for a movie found out it had been canceled .The grandkids have been asking about the movie for months and are devastated.. We were suppose to get a text when it was in . The man took our phone number but we never got a call or a text that the movie had arrived. I called the main library and was told the movie was ordered to my card but later someone canceled the order. The main library got things straightened out over the phone Thank you Sharleen for being very professional the man that helped us originally...

The new library is pretty, but they only offer self checkout. To me, it’s a huge negative for San Diego library’s to transition away from actual human interaction and checking out with a librarian, to making patrons do it themselves. It removes an opportunity to connect with a person and discuss the books you’re checking out and other recommendations they may have. Having small children, library checkout is also a great opportunity for them to learn to communicate with other adults. All of that is taken away when library decides to replace community interaction...