BEWARE!!! The owner Rosemary is extremely unprofessional and deceitful. I encourage anyone who wishes to consign. To thoroughly shop around and investigate before leaving your precious goods with this unprofessional place. Two major concerns with my experience. 1). They breach their own agreements by not paying timely after they sale your goods. 2). And if they do not sell your furniture they damage it. After selling my million dollar home in Brambleton the owner reap the benefits by keeping my commissions for months. This is after she sold approximately 6 pieces of my furniture less than a month. There was an expensive sofa left in her care that I opted to not sale. When we came to pick it up the back fabric was torn. Hence, she does not even accept damaged goods per contract. Don’t waste your time. There are better professionals, and honest business owners you could do business with other than this modest...
Read moreIf you're looking for a nice quality set of furniture for a master bedroom or living room, this is a great place. Otherwise, many of their items are highly overpriced. They sell used restoration hardware bedding for more than the outlet sells---go figure. In addition, when trying to consign items with them, they appear to have a non caring attitude. I sent items to them via email, didn't hear back and had to stop by to get an answer. Didn't help that the older southern lady who has the all important job of greeting customers is also incredibly rude, unapologetic and passive aggressive. Think "bless your dear heart" written all over her face and actually coming out of her mouth. If I lived closer to my old hood in Arlington, wouldn't ever deal with this place on that basis alone. They need to train their staff in customer...
Read moreThe selection of the store is very unique and theres always something new! However, I've found multiple items in store that were priced more expensively than online, so it's best to do a quick check to make sure you're getting a good deal. Most of the customer service interactions with the women in the front, have been less than ideal. On my last experience, we came back to the store to buy more dishes from a set we had bought the week before. When we found the dishes, there was a new tag over the older one with a higher price. When we spoke to the woman at the front about the price, she became annoyed and wouldn't let us look at the tag underneath, which we wanted to do to prove we weren't ripping her off. We got home and found the dishes online for cheaper, go figure. That experience was bizarre, but its a nice...
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