Aug 27,23 Never enough people working on the weekends. Spoke to a Trainer who couldn't have come across less insincere without training. A fake smile and condescending tone only made it worse. This place sucks.
Oct 23, 22 my score has been a 10 in past surveys. at this point it has been out of habit and location I continue to go to my local Target. If I were closer to the Walmart I would be going there. The only reason being that there is much more of a variety of items I would like to or even might purchase. The meat in the meat section is very poor. Maybe that is the corporate way. We do not buy meat from Target. I don't buy my laundry detergent at Target and the reason is kinda goofy but, it is because Tide takes up so much of the shelf space, contractual obligations is my belief.
One other issue that is extremely frustrating is the number of unmanned checkout lines. Off the top of my head there might be 16-18 lanes. Typically when I'm there one might have a cashier working. As a result shoppers with a full cart bog down the self checkout lines. The area becomes too cramped to move through. When there is inevitably an issue everything bogs down even more and that's because there is only one person working to cover the eight positions. With the holidays approaching I will not be going to "my" Target simply out of not wanting to deal with checking out.
Target is not what it used to be for me.
Previous It's a very clean store and a friendly place. Now though there are never enough check out lanes open. It seems they are forcing us to use self checkout. I like the self checkout but I never believed it was for full carts mostly a way to get the fewer items in and...
Read morePretty bad experience. I want to be fair, so I’m giving 2 stars because ultimately, with persistence and self-control, I obtained the item I wanted. It was a bit frustrating. My original purchase of these yoga pants was probably about 6 months ago and at that time, they were available for Same Day delivery. This time, the website said I could either pick them up (quantity 3 in Leesburg) or have them shipped for arrival in 2 days. I chose to pick them up in 2 hours. Drove out there and waited. At 2 hours, my order showed ready but yoga pants dropped. No texts, phone call or anything to try to substitute as I’d had in the past (Sterling store?). The other two items I’d added were just convenience, I needed the pants, so…. I’m fully vaccinated, but masked up and went in. Found 2 of them in my requested size. The problem I have, really, and the reason for taking the time to write this up at all is because I really didn’t get help when I asked for it. The 3 employees I asked were all doing their jobs, putting stock out on the floor and they stopped to answer my question, but only the 3rd really asked enough to get me where I was going. They weren’t rude and, believe me, since this pandemic I’ve found people to get extremely rude. But I did have to go into the store, find the right department, find the right display that had 3 shelves of the right pants and then comb through all that to find my size, which was on the bottom shelf about an inch from the floor. So here it is.. if brick and mortar places can’t do the job, I might as well use Amazon. Disappointing, but Amazon does same day...
Read moreI have never in my life had such a horrible shopping experience. Ordered some swim suits online and had them sent to the store to pick up. Never received an email saying they were available for pick up but was charged for them anyway. Had to spend countless hours on the phone with customer service to get the money back.
Told myself I would Never order from them again but decided to give it one more shot. Ordered a bathing suit bottom just before I left for the beach that weekend. When I came back I checked my email and received an email from Target saying my items were being cancelled and sent back. When I called customer service for help she advised me to reorder the merchandise. I asked for assistance in reordering for the same sale that I had originally ordered for and she said, "Since it was your fault in not picking up the items in time there is nothing we will do to help." She said I could reorder the merchandise at full price if I wanted and suggested that I pay better attention to the emails for the pick up dates and times.
Never In My Life have I ever experienced such Horrible business and customer service. You would think since it was a ignorant mistake they would honor the sale price for me, especially since it was just one small item.
I will Not be ordering anything from Target again, nor shopping...
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