i purchased my wife's engagement ring when we were starting out. it was a very conservative 1/3 ct princess cut on a 14k white gold band. over the past 11 years she has picked up running, first as a hobby and now as a passion. and has lost about 60lbs over the past 2-3 years. her ring kept slipping off, during tennis matches, while brushing her hair. we never got around to resizing it. and one day getting ready for work it slipped off one too many times. and the diamond popped out. luckily we found it. three of the four prongs that were holding the diamond in place were broken. i thought about upgrading but didnt know how to approach the idea, since it's not like she didnt want to keep the diamond she wore on our wedding day. i went to patrick and he came up with the idea of building a bed of millimeter diamonds and nestling her rock in the centre. he said she will love it. so while we were having it resized, we surprised her with a very beautiful ring, her ring upgraded and absolutely beautiful.
i would not have come up with the idea of a beautiful bed instead of the standard prongs, not on my own. that was patrick's brilliance. the turn around was about 20 days because they had to build the bed from scratch for her ring and resize the ring to fit her finger. she now has a beautiful ring, just stunning, and she didnt lose the rock or the band that she was married with.
if you are looking for a ring, they have some great choice items. and they can custom build one or rebuild your current one.
if you are looking for pearls and earrings, they have those in spades.
i could not recommend...
   Read moreResponse to their response: First, we were never quoted a price on our idea of the three rings, and it is sad you would lie about that. Let me also mention that you lost our quotes and had to quote the prices twice. My fiancé could not close his fingers with the first version of the ring, so we spoke to the jeweler instead of a salesmen. Lastly, you crafted a ring that would not allow my fiancé to close his fingers, and demanded we pay additional cost to fix it, and that is bad business. The cost of the ring and cost of correcting your mistake is irrelevant. A customer should receive a ring that allows them to close their fingers and that is the bottom line. I am disappointed.
We came to the jewelry store to request a custom men's wedding band. We had an idea but the owners came up with a different way to make the ring. When we received the ring it looked rediculous, and the jeweler had to spend 7 hours fixing their mistake. The jeweler even admitted that he thought their idea was terrible and he wished he had called us. My fiancée couldn't close his fingers with the ring on after the first production. Not only did they charge us $815 for the initial ring, but then they had the audacity to charge us for the labor of fixing their mistake. Their excuse for charging extra labor was that it was costing them extra money! If they make a bad product, you pay for it! I've never had a worse...
   Read moreI have always purchased my jewelry from Zales and other big name places so going to Danwerke was definitely a wonderful change. I started awhile ago bringing my watches to them to replace the batteries and they did a fantastic job. I was always so nervous to bring any of my jewelry though to be worked on because I have some really special pieces! I was entirely wrong to be nervous! I brought a piece that my dad bought for my daughter when she was born and they made an absolutely beautiful design for a necklace and earrings. I feel in love and then I brought a pearl that my mother gave me and they turned put it on a beautiful ring! As a mother with three kids, it is difficult for me to always spend on these things but they gave me a little discount here and there and I appreciated it so much! They know who I am every time I walk in the door and they definitely love jewelry as much as I do! You cannot find such genuine work anywhere else. I absolutely...
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