
Last night I went out to the Loony Bin to see Dustin Sims. The show was great! Thoroughly enjoyed all the comics! 5-stars guys, great job!
That being said, the server(the receipt said Elizabeth(5) we never were told her name) we had, was clearly overwhelmed. She got to us pretty quick initially. Took what felt like 30 minutes to get our drinks and we had to quietly flag her down, 20 minutes later, as not to interrupt the comics, to place a food order. 20 minutes after that the food arrives mostly. Delivered by another staff member, were 3 of the 4 dishes, mine excluded. He didn't ask if we needed anything or even inquire if we were missing anything. Just dropped the plates and off he went. After my companions finished their food, we finally see our server again and point out my missing dish. She was very apologetic and promptly sped off to investigate. About 10 minutes later she brought out my chicken quesadilla(though missing the sour cream, tomatoes and jalapeños listed on the menu as a topping) and sincerely apologized again. It was tasty and my order was excluded from the bill. I would have still paid for it but I appreciate the gesture. She did the best she could and she was very sweet. Just wish the Loony bin would have added a server or two to the roster. Kind of rough as my first experience but all in all, a...
   Read moreNow I know they lie. Check out their reply below. After the snarky comment my friends won't be back either. Nor any of my rescue partners. Maybe they don't like American Indians or non drinkers. The waitress took the tip at the table but still ignored me. Loved the comedians. Ignored by the waitress. Couldn't get anything to drink. My friends were waited on great but had to literally stop the waitress and tell her what I needed. I paid for my tab and my friends tab. Hers was $55 and mine was $14 and some change. I couldn't pay her . Finally I shoved the money at her so I could get change, $80. She didn't come back. Again my friends had to relay what I wanted. She threw $3 on the table at me. Bad service. I'll find somewhere else to go. BTW: she even picked up the $60 tip from my friends but wouldn't check on me. FYI: she took the tip before even finishing every one at the table. They didn't know she took my change and did not give my full amount back. No, my friends talked to one of the comedians. To tell him how good he was. NEVER TO APOLOGIZE!!!! They gripped about how she treated me also!!! She took my money after she took the tip. My friends should not have to relay what a customer needs because waitress would not wait on me. I...
   Read moreHorrible!!!! Stinky, no heat in winter, terrible uncomfortable cheap seats, way overpriced, rude staff when you can find one. Cheap entertainment not even worth laughing at. Also, make sure you check your tab, they will add others drinks into your tab, include a $20 tip without you even knowing so you tip them more when they show you your total. If you question how your tab got so high, theyâll tell you the prices on menu arenât correct, and say thereâs a 33% liquor tax, and if you ask to see the specific items on the tab, theyâll cause a scene in front of the other patrons watching the âshowâ and try to embarrass you. Thatâs the only way youâll see theyâve added in a huge unknown âgratuityâ claiming youâre part of a group, even though you came in alone and are paying separate. And youâll see theyâve added drinks and food that isnât even yours, but not before ruining your âshowâ experience, embarrassing you and causing a scene. On top of all of that mess, as if that isnât enough to deter you to avoid this catastrophe, they will sit you so far away that you canât even see the stage. Just avoid this horrible place at all costs. Anything, literally anything at all is better. Like, go stare at the moon or stars. Youâll be so...
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