I recently visited the zoo and left with serious concerns about the animal enclosures and overall maintenance. Many of the exhibits appeared overgrown and unkempt, which detracted from the viewing experience. More importantly, the enclosures seemed far too small for some of the animals, particularly the sloth bears, who had minimal space to move around. I was especially troubled by the elephants' proximity to their natural predators. The constant sounds of these predators likely contribute to a high-stress environment for these intelligent and sensitive animals. The monkey enclosures also need attention. The lack of shade and overall upkeep was noticeable. Additionally, a strong odor of mildew and urine was present throughout the zoo, impacting the visitor experience. The otter enclosure, with its limited water area, was particularly concerning. I urge the zoo management to prioritize the welfare of their animals by providing more spacious and enriching habitats. Addressing the maintenance issues and unpleasant odors would also significantly improve the visitor experience. Finally, a suggestion for staff: While it's understandable that employees need breaks, instructing them to avoid sitting directly in front of customers would project a more professional image. As the visitor/customer we do not have an issue with employees sitting. There should be no reason for prolonged standing.