Four Points by Sheraton Little Rock Midtown — Hotel in Little Rock

We are diamond elite at IHG so we rarely stay anywhere else however, my husband received a promotion and while taking a 14-hour road trip to purchase a new house I seen the four points and loved the pool! The bump in the road was the fact that I had called for several days different times of the day and never once had anyone answered the phone. I ended up having to call customer service. Upon arrival everything seemed okay with the exception of blood on our sheets and empty hand soap, body wash and shampoo bottles that were never replenished even after requesting at the front desk several days and even asking the cleaning ladies personally. The main issue came the second night of our stay. I was in the pool by myself which is inside the closed in courtyard. Upon exiting the pool I did a quick glance and no one was around so I exited the locked gate. Immediately upon exiting someone's dog tried to attack me, no humans around and the lady was on the other side of the courtyard. She did not attempt to get her dog or even apologize or see if I was okay. While trying to escape the dog I cut my hand, smashed my foot and leg in the gate. I went directly to the front desk after trying to call several times with no answers. The guy was sitting there playing on his phone while the phone was still ringing. I told him what happened and he called security who came and took pictures of the injuries and they tried to figure out who was in the room. Later he found us and notified us that he did check the cameras as I requested and unfortunately they do not work but assured me they are ordering new ones. Supposedly the lady did not have an animal registered and they said the manager told them to kick her out. They gave me a trash bag to put ice in and told me the manager would be in contact to see what they could do and would update me the next day. That never happened! I went to the front desk several times not only did I not receive an update but no manager ever checked on me, asked about the situation or was even available. The only update I received was the night before I left from the front desk guy which was that no one answered the door when they knocked and he doesn't know what happened after that. ||Not only was I sadly disappointed with the stay, I was disappointed that after an incident like that happened management seemed to have no time or care about the situation. Not only did I have to spend the rest of the stay limping but I'm now at home with an infected toe and a huge bruise on my leg. Instantly regretted this stay and management should...

We are diamond elite at IHG so we rarely stay anywhere else however, my husband received a promotion and while taking a 14-hour road trip to purchase a new house I seen the four points and loved the pool! The bump in the road was the fact that I had called for several days different times of the day and never once had anyone answered the phone. I ended up having to call customer service. Upon arrival everything seemed okay with the exception of blood on our sheets and empty hand soap, body wash and shampoo bottles that were never replenished even after requesting at the front desk several days and even asking the cleaning ladies personally. The main issue came the second night of our stay. I was in the pool by myself which is inside the closed in courtyard. Upon exiting the pool I did a quick glance and no one was around so I exited the locked gate. Immediately upon exiting someone's dog tried to attack me, no humans around and the lady was on the other side of the courtyard. She did not attempt to get her dog or even apologize or see if I was okay. While trying to escape the dog I cut my hand, smashed my foot and leg in the gate. I went directly to the front desk after trying to call several times with no answers. The guy was sitting there playing on his phone while the phone was still ringing. I told him what happened and he called security who came and took pictures of the injuries and they tried to figure out who was in the room. Later he found us and notified us that he did check the cameras as I requested and unfortunately they do not work but assured me they are ordering new ones. Supposedly the lady did not have an animal registered and they said the manager told them to kick her out. They gave me a trash bag to put ice in and told me the manager would be in contact to see what they could do and would update me the next day. That never happened! I went to the front desk several times not only did I not receive an update but no manager ever checked on me, asked about the situation or was even available. The only update I received was the night before I left from the front desk guy which was that no one answered the door when they knocked and he doesn't know what happened after that.

Not only was I sadly disappointed with the stay, I was disappointed that after an incident like that happened management seemed to have no time or care about the situation. Not only did I have to spend the rest of the stay limping but I'm now at home with an infected toe and a huge bruise on my leg. Instantly regretted this stay and management should...

Mr. Miles, who was working the reception desk, was the highlight of our stay. He was so helpful and friendly. He went out of his way to make our stay one of the the best ever.

About the hotel: Nestled in the heart of Little Rock, Arkansas, the Four Points by Sheraton stands as a commendable choice for both travelers and local patrons seeking a blend of comfort and contemporary amenities. With its strategic location, the hotel serves as an ideal hub for exploring the many cultural and historical treasures that the capital city has to offer.

Upon entering the hotel, guests are greeted by an inviting atmosphere characterized by modern yet warm decor. The lobby, adorned with tasteful furnishings and local artwork, embodies a welcoming spirit that sets the tone for a pleasant stay. The staff displays professionalism and an earnest commitment to hospitality, ensuring that each visitor feels valued and comfortable.

The accommodations at Four Points are well-appointed, offering a balance of functionality and sophistication. Rooms are thoughtfully designed, equipped with plush bedding that guarantees a restful night’s sleep, as well as modern conveniences such as complimentary Wi-Fi, flat-screen televisions, and spacious work areas. Notably, the attention to detail in cleanliness and room maintenance heightens the overall experience, allowing guests to unwind and recharge after a busy day.

From a culinary perspective, the hotel’s offerings are equally impressive. The on-site restaurant presents a delectable array of regional dishes, crafted with care and attention to flavor. Whether one opts for a hearty breakfast to kickstart the day or a relaxed dinner to wind down, the dining experience here is both satisfying and conveniently accessible.

For those who prioritize wellness during their travels, the hotel features a well-equipped fitness center, as well as a refreshing outdoor pool that invites relaxation and leisure. Additionally, the Four Points by Sheraton provides versatile meeting spaces, making it an excellent venue for corporate events or social gatherings, complete with all necessary technological amenities.

In summary, Four Points by Sheraton Little Rock, Arkansas, emerges as a stellar establishment that embodies the quintessence of modern hospitality. With its appealing blend of comfort, style, and service, it remains a steadfast choice for those visiting Little Rock—whether for business or leisure. Without a doubt, this hotel exemplifies quality and convenience, ensuring a memorable stay in the charming capital...