I was pleased with the service provided to replace the damaged HDMI port of my grandson's PS5. I selected this company based on the many positive customer reviews I read. The repair was completed in about 2 hours. My interactions with Mike by phone initially, then in-person and text notification that it was ready for pickup were cordial and informative. The estimated cost I received by phone before bringing it in was accurate and less than other quotes I received. Another company would only provide an on-site estimate. I will use Rock City again and recommend them to others. Thanks for quickly & efficiently...
Read moreVERY RUDE AND UNPROFESSIONAL! I called to ask about troubleshooting a Samsung and didn't even get through with what I was saying before I was hung up on. I called back and was hung up on again, they assumed that I was a marketing agent or salesperson based off of what I said my company does and then was rudely told they don't work on TV's. Again, I did not even get the chance to ask for what I needed. The phone call could've gone a lot differently if they had basic knowledge of...
Read moreThe homie mike had me in an out less the an 2hours he the truth fr with this stuff man my HDMI port was cooked I’m talking fully off the mother board bro hooked me up not to mention I paid damn near 75 dollars less then what I was going to in Huston. Thanks again Mike you’re a...
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