The Crown Shop — Attraction in Little Rock

I purchased a few cardstock invitations from the Crown shop. Though they have unique gift options their customer service toward me sucked. There were two sales ladies in the embroidery/ stationary area & neither greeted me as I entered the store. The older lady went to a customer that she may have been acquainted with personally and discussed what types of items she was looking for & for what occasion and eventually gave her opinions as to was types of invitations she may use....mind you, I came to that area around the same time and still had not been greeted. I figured out where the stock designs were and picked out my selection. Just as I was about to leave, the sales lady asked if I needed any help. The other woman only rang me up after I asked her if I had to go to the front of the store to purchase my invitations. I've purchase invitations here before and experienced excellent customer care.... I don't know what was the cause of their...

The Crown Shop was a life saver this summer when preparing for our daughter's wedding. With all of the changes imposed with COVID, we printed three different sets of invites with changes to the date, numbers of persons attending, and reception details. The imprinting department was absolutely fabulous to work with. They were so accommodating to our changes; very helpful with the wording of our situations, and always working with us on tight deadlines. They had multiple suggestions to make things work smoothly for all involved. As well, our daughter found place cards and notecards on line that they were able to obtain quickly and imprint immediately. They worked weekends and overtime to make everything come off without a hitch. If you need any gift ideas or party ideas or any imprinting, this is...

This store is a great thing for this area and most of the employees are exemplary.but there is one woman who waited or shall I say ignored the fact I needed assistance that made my decision to go to shop elsewhere an easy one, I have no use for uppity women with attitudes, perhaps she forgot the public / customers are responsible for her job and pay either way I will never go back as they say one ROTTEN APPLE spoils them all, p.s. Men are customers also and some of us work for a living and while we may not be attired in business suits we have money to spend I will spend mine elsewhere ! I am a lifelong Hallmark shopper and their are other Hallmarks without...