Tattered Cover Aspen Grove — Attraction in Littleton

If you wonder why online shops put local shops like this out of business, my experience is a good example of what causes this.

I wanted to get a book for my wife. Easy to sit at my desk and order it online, but I really prefer to keep my $ local. So, I look at Tattered Cover's site and, sure enough, they have it on their shelves.

Hop in the car, drive 25 minutes. Get to Tattered Cover, stand in line, ask for help finding the book. I'm told that all copies in house are "on reserve". I ask why, if that's the case, does it show as available on the website? I'm told that it is up to me to call and confirm that the information on the website is accurate... Seems to me, it should be on the store to ensure accuracy, not on me to check and re-check.

While I am there, they order a copy for me.

Several days later, I get a call, the book is in. Great! I hop in the car, drive 25 minutes, stand in line. When I get the book, it's damaged. I see several other copies on the shelf and ask if I can have one that's in better shape. I'm told that those copies are on hold for other customers. So, I just randomly get the damaged one. How nice for me. Perhaps it could have been noted when they left the message - "Your book has arrived, but it's damaged. Please let us know if you want it or if we should order another", or something along these lines.

The clerk has a look and sees a other location has a copy available. Calls them - nope, they don't have it. So their internal inventory isn't any better than the online inventory.

What a mess.

Heading home now. Will buy this book from Amazon as much as I would have preferred to shop local.

Bummer.

• Update: They called after I posted this review, offered to order in a copy and mail it to me. Sorry, but after the first two tries, I really don't trust them to get it right. Not putting my eggs in their...

Love this store. But every time I’m here the employees are so strange. They are loud and talk and laugh loudly which is just not what I’d imagine being done at a nice quiet book store. And this last time I was in on Halloween (today) it was ridiculous. The entire time I was there trying to do hw or read, one group of employees was watching videos on their phones and laughing loudly while another group was loudly discussing personal details of their lives, some of which were not appropriate for children to be hearing, and I had my two young kids with me. One of the employees in particular, a man, spoke loud enough for half the store to hear him. Very disturbing to your customers. Employees also talked across the entire store to each other as they were stocking shelves. I get it’s a quiet day and not busy, but those who do come in to read or relax do not want to hear employees loudly laughing at their phones or telling personal details of their lives loud enough for half the store to...

Went to a book signing. It was an x-tra credit project for my daughter's AP Literature class. More about the book and the author in a moment. The ladies who were working that night were the best. My daughter forgot her permission form and they did everything they could to help her get into her school website and let her send it to their personal email, then print it. A real life saver! So kind and helpful. The author is Karen Auvinen. The book is Rough Beauty, forty seasons of mountain living. It is a book about living in the mountains by herself for 10 years. Her sidekick is her beloved Husky, Elvis. It's a book about a non conformist who chafes at the traditional expectations society has for a woman. It's a book about how living with nature shapes and changes you. And for someone who never needed anybody she sure built a tight community of amazing friends. If you love the outdoors. If you love dogs. If you love to hike and if you love food this is the...