Parking is a scam, do not park here! After having a wonderful meal at one of the restaurants in this plaza, I went for a short walk with my dinner company. Upon returning, no more than 15 or 20 minutes after I left, I was confronted by a very rude worker at the parking kiosk. He informed me that since I had left the premises, he was going to charge me $10 as opposed to the $4 I was told I would pay when I arrived. Pointing to the signage that they had on their little kiosk, I asked the gentleman to show me where that was stated. His response: “Look, I can charge you whatever I want. I can charge you $10, $20, even $50 if I wanted to. Just give me the $10 and you can have your car.” As other reviewers have stated, this is simply not a place you want to park. The restaurants are great, but the parking...
Read moreMy sunglasses were stolen by whoever worked for majestic parking on May 27th and parked the white Toyota Camry. I had my sunglasses in my lap all the way until we got to the Alexandria plaza. Once we got there and had to hand over the car I left my sunglasses in the car as they just fell off my lap and I quickly went to write my name down for the restaurant trusting the car was in professional hands. I came back not even two minutes later as the valet man was still parking the car and that’s when I realized my sunglasses had completely disappeared. In the valets care my sunglasses were stolen and nobody has broken into the car. I already filed a police report and hope to see footage of the lot of that night soon, but I’m not sure...
Read moreThe valet attendant (A Mexican guy who was there at 5pm PST) had a terrible attitude toward customers. There was no visible sign indicating that parking was cash-only. When we were ready to leave, he told us it was cash-only, and when we explained that we didn’t have cash, he raised his voice and said, “That’s not my problem. That’s your problem—go deal with it,” before walking away.
Later, he showed us a sign that included a Zelle payment option—something he should have mentioned before starting an argument. If he was having a bad day, that’s no excuse to take it out on customers. Professionalism...
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