
EDIT: They reached out almost immediately after this post and offered me a full refund while getting to still keep my book! That was very kind of them, and what I like to call above and beyond customer service! I just hope this was used as constructive feedback to maybe start using more secure packaging when shipping! Thanks again!!!
I ordered Immortal Consequences signed by the author from them. I was happy with the customer service they made sure to take care of me when I ordered. However, they knew I lived all the way in Middle Tennessee and decided to ship my signed copy in a paper bubble mailer. It arrived damaged. I wanted to contact them, but I saw they had a no return policy and I doubt they have any signed copies left for me to exchange. I figured since it was a limited edition signed copy that they would have shipped it in a box or at least...
Ā Ā Ā Read moreThis shop has a wonderful selection of books and related novelties. We stopped in today and left with 5 books and the Jane Austen Match Making memory game. Everywhere we looked we saw favorite books and new intriguing wonders. They had display sections on shoes and sneakers, sports (which included ballet), icons, twins, travel and more. The mood in the shop is upbeat and welcoming. They had probably the biggest collection of YA books I have seen, and so much more. They have a childrenās section. The Childrens and YA books were on lower shelves with more general books generally on the higher shelves. So donāt...
Ā Ā Ā Read moreI first heard about Annabelleās shop from the LA Festival of Books. Their booth was super cute, everything pink. I wanted to buy a book there but they had sold out so they said they could order it for me and pick it up at the store. Their brick and mortar is so cute! Annabelle has not only impeccable taste in design and vibes, but her curated selection of books is great. I plan on coming back to peruse and get my dose of ultra girly, feminine vibes. Great for...
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