Edendale Branch Library — Attraction in Los Angeles

If you want to have an item held for you to pick up on the same day, be ready to read their mind and provide the information they need. I called requesting to have a DVD held for me to pick up today. Person answered expected me to read her mind and give me info she needs. No "How may I help you." or a polite request with the word "please." After a period of silence, I hear "Library card number?" like I'm supposed to read her mind requesting that number. I was surprised since other branches I frequent like Wilshire, Cahuenga, Silverlake, Pio Pico, Felipe de Neve never ask for my library card number to have a item held for same day pick up so I did not have the card on me. The card was in my car outside with my 3 kids and hubby's cards. So I told her I need to get my card and as I was getting my card, she impatiently told me that she has people in front of her and can't help me. Did not even be polite enough to ask me if I can be put on hold! Of all the library staff I met and talked to, she was not nice. For a moment, I thought I was talking to someone working for DMV. For a library that used to have courteous employees that were really helpful, it's just sad to have that one person ruin the positive experiences had of the...

I'll give it 3 stars, an extra one cause I like echo Park hehe. Maybe the Library isn't deserving of the harsh score but every time I go in there people mess with me, and I think the security guard sign is just a ploy to make us think someone's actually holding down the fort, when in reality it's to convince us tools there's actually an authority figure hanging around like there's some bigger, badder cock in the hen house. I'll check out an obscure science book again, if it hasn't been hastily checked out before I get a second glance at it the next time I come in. Also, 2 hours isn't sufficient enough time for me to edit and re-edit my important documents on the public...

Not related to the library but to the City #COVID testing site next to it on Reservoir Street.

Requirements for walk ups: A bar code scan app on your phone for a link to direct you to a Curative sign up link and your insurance card if you have insurance (no told to you) without your card number you want be able to proceed if you’re honest or just select “No insurance”. No one will tell you where to walk ins are to sign/scan in, it’s to the right of the entrance hanging...