Felipe De Neve Branch Library — Attraction in Los Angeles

I had a reason for needing a physical application for the library card. I went in and went to the very front desk and the man sitting there, was very rude. He had a mean attitude and despite me having my reason for needing a physical application and card, he just kept dismissing my request for a PHYSICAL application and just kept insisting I apply online. I did apply online and I was having technical difficulties, so I decided to just get an actual card but this employee made it so difficult. I got frustrated and told him to forget about it and that he needed to work on his tone because he was very dismissive and unhelpful. He denies it and tells me that he wasn’t doing anything wrong and his coworker just silently grabbed a physical application and sort of flicked it at me across the desk.

I get it - I worked customer service so when someone is being a bit “meh” I never say anything because I was the same too, but I came in with a bright and positive tone which he just shot down. It just makes me regret even wanting a library card again and going to another library and having to face...

Saturday, August 30 at 2 PM First, the guy behind the desk could not tell me where the Science Fiction department was even though it’s a tiny library. Second he told me to ask the librarian. I went over to the librarian and he could not help me find the book. We went over to the sci-fi section and I told him the name of the author and he decided that they were not alphabetized by author but by name and then he said no, they just re-shelve them willy-nilly.

I said no that cannot be right it must start somewhere else. He told me he needed to look for a book for himself and he proceeded to block the SF aisle while I searched all over for the beginning of the science fiction section.

I eventually found it but not before being inundated with the horrible smell that permeates all public libraries these days. I guess you could say I do not...

I’ve visited this library several times since I live nearby, and almost every visit comes with some sort of unexpected adventure involving homeless people. It wouldn’t be a big deal if the staff actually kept things under control, but often they don’t. For example, once two men were talking loudly to each other, and one of them even started making ramen inside the library despite the clear “No food” signs. On another day, a man was eating an extremely crunchy snack that distracted everyone around, and the staff just politely asked him to stop, but of course he didn’t listen. Another time, someone broke out singing and never stopped, even after the workers casually told him to. So, in short, my experience with this library hasn’t been the...