Nanz & Kraft Florists — Attraction in Louisville

I had the occasion to purchase a plant for a dear friend whose mother had passed away after a long illness. I didn't want flowers, I figured there would be plenty of those, but something she could take home and be enjoyed by her, her husband, and daughter. After narrowing down the wide choices of sympathy plants Nanz and Kraft offered, I chose the snake plant. I had read about it in the past - it was low maintenance which was important. Now of course I had to base my choice on the image on the website but was happy with the price range (funeral plants/flowers are expensive anyway), and with the special requests, asked if - if available - they could use pink and yellow ribbons, the decedent's favorite colors.

After placing the order, I realized I had accidentally put May 9th as the date of delivery, when the visitation date was May 2nd! I immediately called Nanz and Kraft the morning after the order was placed, and she was able to rectify the mistake with no issues. She also advised that with it being a long-distance order, the plant could vary. I told her I understood that you never know what's in stock at times, but thanked her for working with me. My friend sent me the attached photo on May 2nd from the visitation. She said it was extremely tall and she loved the design and all, saying it was nice having something to take home. She also loved the ribbon colors, appreciating I had noted her mentioning her mom's colors. I swear the plant looks like the premium one I had considered (I went with the mid-range price) but I am very pleased with the outcome.

It's been ages since I ordered from Nanz and Kraft, but I will definitely consider them again. Placing an order to be "wired" to another florist is tricky, to begin with. If the other florist fails to do a great job, that reflects back on the local business you're personally dealing with. I'm glad this worked out all the way around and I will definitely consider Nanz and Kraft in the future, perhaps next time for my personal...

Receiving a Nanz & Kraft bouquet makes my wife smile. Because that's my favorite thing in the world, I try to send flowers to the love of my life a few times a year as a "just because." And for special occasions like our anniversary and her birthday, of course.

Every time, Nanz & Kraft have done excellent work. The flowers are always fresh and thoughtfully arranged--even small touches like budding teacup roses added to the lovely mix of daisies, bloomed roses, and other flowers. The photos on the website are pretty close to what actually arrives, though variations happen because that's the nature of the business. These small changes have, so far, been either barely noticeable or an excellent alternative. (If I order a bouquet that includes one kind of orange flower, and I get a very similar orange flower, I may not even notice, to be honest.)

Some arrangements have tiered packages for people on a budget. I also like the rewards program that gives me discounts on future purchases.

Delivery has also been great, even in these pandemic times; drivers are within delivery windows and are careful to make sure that contactless deliveries aren't left unnoticed. (They'll call, so be sure to give, when ordering, the number you want them to dial.)

Other than my wife's smiles, the best part of Nanz & Kraft flowers is their longevity. Care instructions and packets to add to the vases are included and, when we follow through, the flowers last at least a week. Even then, they're only starting to show signs of wilting, so they're still very pretty and smell great in our house.

Oh, and the website lets you set reminders, in case you'd like some help remembering that special occasion in time to...

I live an hour away from my mom who just had surgery and hasn't been having the best time lately with the difficult recovery and no family close by to help her. I wanted to do something nice for her for Mother's Day since I didn't get to see her. I searched florists in Louisville on Google and read hundreds of reviews and decided on Nanz & Kraft. When I called this morning around 9am, the lady I spoke to was incredibly kind and so eager to help me. I wish I'd gotten her name so I could thank her personally. I was nervous about ordering over the phone and so far away but her great customer service and phone etiquette relieved those worries. She also assured me fresh flowers were being delivered at that moment so the flowers would be fresh. She went over all the prices, descriptions, and add-ons with me thoroughly and ensured me they'd be delivered today. I could never thank her enough for making the process so easy and comfortable for me, and I hope Nanz & Kraft know how valuable she is to their company, especially for people with phone anxiety like myself. My mom received them around noon and sent me a photo and they are more beautiful than I thought they could be and she said they smell absolutely incredible. They put a smile on her face for the first time in months and for that I am so grateful. I am very impressed with Nanz & Kraft and will definitely order from them again...